... New heads of I&O are assuming a role that encompasses evolving leadership demands, mismatched expectations and technological disruptions, making it difficult to grasp the full scope of their new responsibilities. This research highlights the functional priorities of the role. Action Name Gartner Research ...
Analyst(s): Ryan Shows | Roger Williams | Ron Blair
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... Sourcing, procurement and vendor management leaders often struggle to unlock value in IT managed services deals. This research provides insights on how to improve business outcomes and IT delivery efficiency working with strategic managed service providers. Strategic Planning Assumptions Analysis Research ...
Analyst(s): Sundar Viswanathan | Brett Sparks | Pete Adamo
... Many HR leaders cite talent hoarding as a significant barrier to driving internal mobility. To overcome it, talent management leaders must adopt a balanced approach — empowering employees and championing managers — to address mobility risks, enhance employees’ experience and close skills gaps. Gartner ...
... Tech organizations face many internal and external changes, making it critical for tech CEOs to understand team readiness for evolving strategic objectives in a structured way. Use this research to evaluate your direct reports’ growth readiness, prepare them for change and build resilience. Action Name ...
Analyst(s): Elisabeth Torres-Schulte | Sabine Zimmerhansl
... Use this checklist after layoffs to help managers reengage surviving employees and improve productivity. Tech CEOs can also use it to equip their managers with guidance on how to deliver personalized communication effectively following a period of layoffs. When to Use Gartner Recommended Reading Gartner ...
... Heads of infrastructure and IT operations can struggle to gain strategic footing with their CIOs if discussions are limited to technical and operational work. They should undertake three actions to increase their value as a strategic partner. Overview Strategic Planning Assumption Introduction Analysis ...
... AI initiatives are proliferating across organizations, resulting in increased risk and costs. IT sourcing, procurement and vendor management leaders should use this tool when negotiating software and SaaS contracts that include large language models and generative AI. When to Use Directions for Use ...
... platform initiatives fail to deliver desired business returns. Successful CDP adoption requires collaboration and change management across marketing, IT and data. Marketing operations leaders can use this research for best practices on CDP resourcing and training programs. Overview Introduction Analysis ...
... Procurement leaders often find it challenging to supervise the timely execution of contracts to meet business needs. This guide will help them create a contract management policy that clarifies roles and best practices, thereby significantly reducing cycle time and enhancing efficiency. Overview Steps ...