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Premium Research Apr 2025
... Stability is crucial to ensure continuity for in-flight initiatives. It involves identifying resource gaps early and taking decisive action. CIOs can use this research to assess project value, uncover hidden risks and validate key metrics to drive long-term impact. Action Name Gartner Research ...

Analyst(s):   Kevin Smith   |   Alicia Mullery   |   Peter Skyttegaard   |   Akanksha Pandey   |   Kabeh Vaziri   |   Mary Mesaglio
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Premium Research Jul 2025
... proposal process with better visibility, improving the process of soliciting and comparing tenders from system integrators. Supply chain planning and IT leaders responsible for the selection, implementation or upgrading of supply chain planning technology can use this to maximize their RFP success. When ...

Analyst(s):   Julia von Massow
Research Jun 2025
... Access Research Already a Gartner client? As skills, technology and workplace dynamics continue to change, it’s important to align organizational objectives with an effective sales talent strategy. CSOs can consider these key questions to determine the best approach for developing an agile, high-performing ...

Analyst(s):   Michael Katz
Premium Research May 2025
... Quadrant for SaaS Management Platforms, acquired saasmetrix to extend and strengthen its SaaS optimization platform. This update helps infrastructure and IT operations leaders responsible for SaaS management understand the impact of the acquisition. Key Background Considerations for Technology and Service ...

Analyst(s):   Tom Cipolla   |   Lina Al Dana   |   Dan Wilson
Research Jan 2024
... Access Research Already a Gartner client? This Tool enables sourcing, procurement and vendor management leaders to plan and negotiate IT service deals that meet IT and business requirements. Use this Tool to review and compare your SLAs with the most common service levels in the market. When to Use ...

Analyst(s):   Danellie Young   |   Shubham Rathore   |   Stephen White   |   Sundar Viswanathan   |   Mark Ray   |   DD Mishra   |   Biswajit Maity   |   Randy Blondeau   |   Katja Ruud   |   Christopher Wiles
Premium Research Apr 2025
... AI and GenAI are more costly for vendors to deliver than a typical software or SaaS application. This creates margin risk for vendors, who pass it on to unsuspecting customers via pricing and packaging. CIOs can use this research to anticipate risks and prevent a costly budget shock. More Detail Gartner ...

Analyst(s):   Stewart Buchanan   |   JoAnn Rosenberger   |   Bill Ryan
Premium Research Jul 2025
... Heads of infrastructure and IT operations must upskill teams to thrive during rapid business change, technology innovations and talent shortages. Bridge skills gaps by engaging vendors as collaborative learning partners, not just as service providers. Overview Strategic Planning Assumption Introduction ...

Analyst(s):   Sanchi Bhat   |   Melanie Freeze   |   George Spafford
Premium Research Aug 2025
... represent a radical transformation, where a GIC in a strategically vital location becomes so critical, technologically advanced and autonomous that it evolves into a primary operational or even leadership anchor for the entire global enterprise. Overview Introduction Impacts and Recommendations Gartner ...

Analyst(s):   Ganesh Ramamoorthy   |   Gunjita Mundeja   |   Apoorva Chhabra
Research May 2025
... Access Research Already a Gartner client? CIOs believe boardroom stakeholders pay inadequate attention to critical IT infrastructure and operations topics. CIOs must opportunistically inject these topics into boardroom discussions and establish clear linkages to the infrastructure components of concrete ...

Analyst(s):   Mark Margevicius   |   Joseph Provenza   |   Mike Cisek
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