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Premium Research Apr 2025
... The B2B tech purchasing process is not straightforward; it often involves a disorganized sequence of buying activities. To enhance engagement, product leaders should concentrate on the collective buying tasks that must be accomplished, irrespective of the sequence in which they take place. Overview ...

Analyst(s):   Hank Barnes   |   Maria Marino   |   Michelle Shapiro   |   Dave Egloff
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Premium Research Jun 2025
... their peers. This helps leaders understand the true cost of supporting their organizations and improve confidence in the budgeting process. Overview What It Is Directions for Use Gartner Recommended Reading Gartner Research ...

Analyst(s):   Katy Conyne   |   Paul Wang   |   Eric Stegman   |   Jamie Guevara
Research Dec 2017
... demographic information for the IT Key Metrics Data 2018 publication series. This year’s edition is representative of 7,158 data points, from more than 80 countries, across 21 vertical industries captured throughout 2017. Analysis Gartner IT Key Metrics Data Series IT Key Metrics Data Source Definitions ...

Analyst(s):   Disha Badlani   |   Shreya Futela   |   Eric Stegman   |   Linda Hall
Premium Research Aug 2025
... Application security is top-of-the-mind for software engineering leadership, but it necessitates familiarity of security tools and a consideration of whether they will drive down risk without becoming a burden. This video will break down security tooling, their acronyms and capabilities, and what is ...

Analyst(s):   Aaron Lord
Research Jul 2025
... ensures resilient and available digital services. Heads of infrastructure and operations should integrate monitoring and observability practices with core IT service management practices, enabling proactive incident management requiring no handoffs across domains. Overview Strategic Planning Assumption Introduction ...

Analyst(s):   Mark Cleary
Research Sep 2025
... often leaving infrastructure and operations leaders wondering if they need to rethink their cloud and data center strategies overall. This research aids IT leaders in assessing this critical question. Overview Strategic Planning Assumption Introduction Impacts and Recommendations Gartner Recommended Reading ...

Analyst(s):   Douglas Toombs
Premium Research May 2025
... mitigate operational loss and correct adverse trends before they have a material impact. Overview Introduction Analysis Gartner Recommended Reading Note 1: IT Incident and Event Management Programs Note 2: External Data Sources Gartner Research ...

Analyst(s):   David Martens
Research Sep 2025
... thresholds, using available information, to create a victory condition for cybersecurity. Winning is no longer a matter of preventing all incidents; now, it’s preventing incident impacts from exceeding a threshold. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Leigh McMullen
Premium Research Aug 2025
... DATA has emerged from a comprehensive multiyear transformation that merged NTT Ltd. and NTT DATA into a globally focused provider of transformational IT services and digital business solutions. CIOs must assess the impact of this change on their organizations. At a Glance Overview AI Position Noteworthy ...

Analyst(s):   Mike Dorosh
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