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Premium Research May 2025
... Reactive workforce cost-cutting measures can negatively impact IT services and harm employee engagement and productivity. This research helps business and government CIOs manage workforce cost optimization initiatives that balance short-term cost efficiency with long-term workforce sustainability. Overview ...

Analyst(s):   Lily Mok   |   Cesar Lozada   |   Jose Ramirez
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Premium Research Aug 2025
... Brand connection, preference and advocacy creates brand commitment — one of the most powerful drivers of business outcomes. It’s tough to build in any sector, but even tougher in financial services. CMOs can use these insights to benchmark, reflect on and even course-correct their brand activation strategies ...

Analyst(s):   Alex De Fursac Gash
Research May 2025
... CoPs are critical for knowledge sharing and professional development in software engineering, especially in a rapidly evolving technology landscape, but it can be hard to keep members engaged. Software engineering leaders can use this guide to establish and maintain thriving CoPs that adapt to members’ evolving ...

Analyst(s):   Luke Parker   |   Akriti Kapoor
Research Aug 2025
... expectations. CDAOs must update their strategy to position generative AI capabilities to drive business outcomes and mitigate the risk of its use as it becomes pervasive. Failure to plan risks marginalizing D&A functions in an AI-driven future. Overview Introduction Analysis Gartner Recommended Reading ...

Analyst(s):   Svetlana Sicular   |   Michael Gabbard
Premium Research Aug 2025
... requiring high-level privileges, thereby risking network exposure. Infrastructure architects must enhance security by adopting CPS-specific solutions beyond IT-centric remote privileged access management and zero-trust networking. Overview Strategic Planning Assumption Problem Statement The Gartner Approach ...

Analyst(s):   Sumit Rajput   |   Jorge Aragon
Premium Research Aug 2025
... A bad services deal results in more than a disappointed customer. It means stretched resources, squeezed margins and lost profits. By sharpening sellers’ capabilities in the discovery, evaluation and negotiation stages, tech CEOs can ensure they secure services contracts on the right terms. Overview ...

Analyst(s):   Warren Johnstone   |   Don Ribar
Premium Research Apr 2025
... demand is the best way to grow amid market uncertainties. Overview Analysis Background and Context Conclusion Gartner Recommended Reading Note 1: CIO and IT Buyers Gartner Research ...

Analyst(s):   Christy Ferguson   |   Mark McDonald
Research Jul 2025
... Access Research Already a Gartner client? The AI revolution has rapidly increased global IT resource consumption, which has slowed and even derailed some short-term sustainability goals. However, accurately measuring AI’s impact can be challenging. Executive leaders must confront the tension between ...

Analyst(s):   Stephen White   |   Autumn Stanish
Research Sep 2025
... Access Research Already a Gartner client? As the practice of enterprise architecture has evolved, so have the architect roles supporting it. Heads of enterprise architecture can use this tool to understand which architect roles are needed in their organization, how they complement each other and how ...

Analyst(s):   Andrew Gianni   |   Melanie Walker
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