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Premium Research Jun 2025
... Organizations managing IT services are increasingly turning to ServiceNow’s AI platform to boost productivity and optimize cost. This guide outlines ServiceNow’s strategy and product roadmap, equipping CIOs with the tools to strategically invest in and maximize the value of their ServiceNow investments ...

Analyst(s):   Dennis Gaughan   |   Pri Rathnayake   |   Colin Fletcher   |   Andrew Miljanovski   |   Olexiy Kovtunenko   |   Siddharth Shetty   |   Ron Hanscome   |   Garrett Astler   |   Frances Karamouzis   |   Jan Cook   |   Danny Kreidy   |   Alastair Woolcock
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Research Apr 2025
... Access Research Already a Gartner client? IT service management leaders who aim to deliver high-quality services and manage processes more efficiently can be limited by their current ITSM skills and maturity. By using the Gartner ITSM Maturity Framework they can assess their current ITSM maturity and ...

Analyst(s):   Joe Rogus   |   Mark Cleary   |   Ankita Hundal
Research Oct 2025
... Access Insights Already a Gartner client? H-1B visa policy shifts are expected to heavily impact IT organizations and roles. As CIOs face heightened competition for a dwindling supply of skilled tech professionals, they must reconfigure and diversify talent strategies to ensure business continuity, growth ...

Analyst(s):   Jamie Kohn   |   Lily Mok   |   Stewart Buchanan
Research Jun 2025
... in today’s geopolitical climate. A strategic cost optimization roadmap helps CIOs gain buy-in from enterprise partners for evolving the organization’s IT cost management and investments to drive improved business value. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Jim McGittigan   |   Cesar Lozada   |   James Anderson   |   Bryan Hayes   |   Robert Naegle   |   Emily Tan
Research Mar 2021
... Access Insights Already a Gartner client? End-user spending for the information security and risk management market is estimated to grow at a compound annual growth rate of 8.7% from 2020 through 2025 to reach $213.7 billion in U.S. dollars. Table of Contents List of Tables Overview Gartner Recommended ...

Analyst(s):   Mark Driver   |   John A. Wheeler   |   Elizabeth Kim   |   Ruggero Contu   |   Christian Canales   |   Nat Smith   |   Lawrence Pingree   |   Rustam Malik   |   Swati Rakheja   |   Krishnendu Bal   |   Mark Wah
Research Jun 2021
... Access Insights Already a Gartner client? End-user spending for the information security and risk management market is estimated to grow at a compound annual growth rate of 10.8% from 2020 through 2025 to reach $228 billion in U.S. dollars. Table of Contents List of Tables Overview Gartner Recommended ...

Analyst(s):   Ruggero Contu   |   Mark Driver   |   Shawn Eftink   |   Swati Rakheja   |   Rahul Yadav   |   Nat Smith   |   Shailendra Upadhyay   |   John A. Wheeler   |   Elizabeth Kim   |   Mark Wah   |   Rustam Malik   |   Lawrence Pingree   |   Christian Canales
Research Dec 2020
... Access Insights Already a Gartner client? End-user spending for the information security and risk management market is estimated to grow at a compound annual growth rate of 8.3% from 2019 through 2024 to reach $211 billion in constant currency. Table of Contents List of Tables Overview Gartner Recommended ...

Analyst(s):   Krishnendu Bal   |   Elizabeth Kim   |   Christian Canales   |   Ruggero Contu   |   Rustam Malik   |   John A. Wheeler   |   Nat Smith   |   Swati Rakheja   |   Mark Driver   |   Lawrence Pingree
Research Dec 2021
... Access Insights Already a Gartner client? End-user spending for the information security and risk management market is estimated to grow at a current compound annual growth rate of 11.2% from 2020 through 2025 to reach $233 billion in current U.S. dollars. Table of Contents List of Tables Overview Gartner ...

Analyst(s):   Ruggero Contu   |   Nat Smith   |   Swati Rakheja   |   Dave Messett   |   Mark Driver   |   Rahul Yadav   |   Shawn Eftink   |   Shailendra Upadhyay   |   Christian Canales   |   Lawrence Pingree   |   Mark Wah   |   Elizabeth Kim
Research Sep 2021
... Access Insights Already a Gartner client? End-user spending for the information security and risk management market is estimated to grow at a current compound annual growth rate of 11.2% from 2020 through 2025 to reach $233 billion in current U.S. dollars. Table of Contents List of Tables Overview Gartner ...

Analyst(s):   Rahul Yadav   |   Lawrence Pingree   |   Shailendra Upadhyay   |   Swati Rakheja   |   Nat Smith   |   Mark Driver   |   Mark Wah   |   Ruggero Contu   |   Christian Canales   |   Dave Messett   |   Shawn Eftink   |   John A. Wheeler   |   Elizabeth Kim
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