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... The 2025 Gartner CEO Survey shows that 74% of CEOs named AI as the technology poised to have the greatest impact on their industries over the next three years. Despite this, only half of C-suite leaders believe their AI investments are delivering the expected return on investment. Gartner research s ...

Analyst(s):   Neal Solanki
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Research Jul 2025
... Access Research Already a Gartner client? As market volatility and AI increase pressure on CIOs to defend the costs and relevance of IT, CIOs must evolve to a product-centric operating model to drive growth and transformative value. Use this Strategic Roadmap to aid the design, implementation and evolution ...

Analyst(s):   Brandon Germer   |   Erin Neus-Cheong
Research Jul 2017
... In this research, we answer the question "What are the benefits of shifting to product line management in IT?" Shifting focus from projects to product lines helps organizations achieve: better alignment of funding, development resources, and management support to the organization’s most critical business ...

Analyst(s):   CIO Research Team
Research Jul 2020
... Access Insights Already a Gartner client? End-user spending for the information security and risk management market is estimated to grow at a compound annual growth rate of 8.2% from 2019 through 2024 to reach $207.7 billion in constant currency. Table of Contents List of Tables List of References Overview ...

Analyst(s):   Nat Smith   |   Elizabeth Kim   |   Christian Canales   |   Rustam Malik   |   Lawrence Pingree   |   Mark Driver   |   Ruggero Contu   |   John A. Wheeler
Research Oct 2020
... Access Insights Already a Gartner client? End-user spending for the information security and risk management market is estimated to grow at a compound annual growth rate of 8.3% from 2019 through 2024 to reach $211.4 billion in constant currency. Table of Contents List of Tables List of References Overview ...

Analyst(s):   Mark Driver   |   Elizabeth Kim   |   Rustam Malik   |   Ruggero Contu   |   Krishnendu Bal   |   Lawrence Pingree   |   Nat Smith   |   Christian Canales   |   John A. Wheeler
Research Aug 2025
... as important as selecting the platform. Whether implementing a new DXP or supporting a transforming DX vision, this research provides a framework for IT leaders to choose the best-fit DX services provider. Overview Strategic Planning Assumption Introduction Analysis Gartner Recommended Reading Gartner ...

Analyst(s):   Brett Sparks   |   Sundar Viswanathan   |   Irada Veliyeva   |   Tom Sieber   |   Alan Stanley
Research Aug 2025
... Access Research Already a Gartner client? IT sourcing, procurement, and vendor management leaders must use Gartner’s GenAI services commercial model decision framework to align the GenAI business cases of “Defend,” “Extend” and “Upend” with appropriate commercial models. This will ensure strategic alignment ...

Analyst(s):   Rajib Gupta   |   Danny Kreidy   |   Matt Baldino   |   Sundar Viswanathan   |   Gunjan Gupta
Premium Research Apr 2025
... research to prepare department staff and workflows three to 12 months prior to buying and implementing an e-billing and matter management technology system. It highlights common pitfalls of the planning process, recommendations to overcome them and KPIs to track success. Overview Impact Brief Success Measures ...

Analyst(s):   Weston Wicks   |   Swarnima Narayan   |   Ron Friedmann
Premium Research Jun 2026
... IT vendor risk management is not static and requires adaptability to and awareness of risk trends. This Infographic highlights data from Gartner’s survey on managing risk that IT sourcing, procurement and vendor management leaders can use to benchmark and prioritize their risk management approaches. ...

Analyst(s):   Bridget Lee   |   Justin Galentine
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