... pivotal role in creating and supporting employee experiences the organization wants for its people and removing obstacles that make their work harder than it needs to be. Here, we help heads of I&O form and execute a plan to improve the overall employee experience. Overview Introduction Analysis Gartner Recommended ...
Analyst(s): Steve White
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... CRM architecture is intricate and overlaps with various enterprise applications, making it challenging for application architects to define boundaries. This reference architecture streamlines the scope, focusing on essential CRM components that center on the core user roles of sales, service and marketing ...
... Edge AI is crucial for real-time data processing, privacy and decision making at the edge, making it essential for infrastructure architects to grasp its requirements, deployment options and use cases. This research provides a reference architecture for deploying edge AI-capable infrastructure. Architecture ...
... Application leaders recognize the need to deliver a great CX, but struggle with strategy, data management and delivering customer value. Greater spending on personalization in digital commerce, coupled with relevant and transparent privacy notices, can increase customer value and boost sales. Overview ...
... Chief data and analytics officers recognize data and AI literacy as essential to program success, but many executive stakeholders have yet to prioritize it at the same level. This leads to poor adoption and limited value from D&A and AI initiatives. This foundational briefing helps CDAOs build the case for ...
Analyst(s): Donna Medeiros | Sally Parker | Alan D. Duncan
... This guide is designed for midsize enterprise CIOs preparing to support an upcoming acquisition. It provides guidance to help them select the optimal integration approach, effectively plan and execute the integration, and achieve the anticipated cost and revenue synergies that underpin the acquisition ...
... Gartner First Takes Fresh insights on emerging trends The U.S. administration announced on 25 September 2025 that it intends to implement a 100% tariff on brand-name or patented pharmaceutical products starting 1 October 2025 unless the drugmaker is building a manufacturing plant in the U.S. This research ...
Analyst(s): Michael Shanler | Rajib Gupta | Laura Craft | DD Mishra | Maria Nieradka | Animesh Gandhi
... Applications lose fitness over time and result in increased IT costs and a poor user experience. Using this application portfolio management tool, midsize enterprise CIOs can assess and rationalize their applications portfolios to ensure they meet evolving business and technical needs. When to Use Directions ...