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Research May 2024
... Access Research Already a Gartner client? Sustainable IT adoption patterns reveal that executives may not always be implementing the most cost-effective initiatives. This research will help executive leaders stretch their budgets further by identifying initiatives with lower adoption rates but higher ...

Analyst(s):   Autumn Stanish   |   Kristin Moyer   |   Sarah Watt   |   Aapo Markkanen   |   Ed Anderson
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Premium Research Sep 2025
... 随着IT逐渐成为业务价值的驱动力量,传统的“购买还是自建”应用的抉择难题正在发生变化。本文提供了一个决策框架,可指导首席信息官(CIO)做出新应用的采购决策,从而战略性地利用内外部资源,实现最佳业务成果。 概述 导语 分析 证据 Gartner相关推荐阅读 Gartner Research ...

Analyst(s):   Tad Travis   |   Akis Sklavounakis
Research Aug 2025
... and continuous strategic planning process that combines AI and human intelligence. Overview Introduction Analysis Gartner Recommended Reading Note 1: IT Strategic Planning Versus Strategic Planning Note 2: Line of Sight for Heads of EA Note 3: Technologies and Technology Providers Note 4: Engaging Stakeholders ...

Analyst(s):   Philip Allega
Premium Research Apr 2025
... 美国政府近期的政策变化,以及新的关税政策和技术限制,导致中美经济紧张局势升级。中国的首席信息官(CIO)须采用国产人工智能(AI)、实现技术来源多元化,并且制定全球IT战略,在应对供应链中断风险的同时保持竞争力。 概述 战略规划假设 导语 影响和建议 致谢 Gartner相关推荐阅读 证据 Gartner Research ...

Analyst(s):   Arnold Gao
Research Jul 2017
... CEB’s Functional Activity Speed Test (FAST) gives you insights into execution issues that may impede your function’s ability to support the business. Gartner Insights Abstract ...

Analyst(s):   CIO Research Team
Research Jul 2020
... Service Class Definition Critical Capabilities Definition Account and Contact Management Activity Management Opportunity Management Guided Selling Forecasting Management Reports and Dashboards Mobile Partner Relationship Management Platform and Integration Lead Management Use Cases B2B Sales B2C Sales ...

Analyst(s):   Tad Travis   |   Adnan Zijadic   |   Ilona Hansen   |   Melissa Hilbert
Premium Research Aug 2025
... IT incidents disrupt business services and reduce end-user productivity. However, agentic AI has turned the dream of self-healing IT infrastructure into a reality. This research helps IT operations specialists to automate incident management activity within IT service management, in order to minimize ...

Analyst(s):   Tyler Cheney
Webinar On-Demand
... the boundaries of IT. As AI, business technologists and fusion teams take on a larger role in creating technology capabilities, CIOs must rethink how IT delivers value. By 2030, Gartner expects that CIO success will depend less on owning technology delivery and more on orchestrating it across the enterprise ...

Analyst(s):   Matthew Colletti
Conference Highlight November 12 2025
... AI Will Touch All IT Work by 2030 Gartner Says Leaders Must Create Four Scenarios for Human-AI Collaboration at Work Gartner Survey Reveals Geopolitics Will Drive 61% of CIOs and IT Leaders in Western Europe to Increase Reliance on Local Cloud Providers Gartner Forecasts IT Spending in Europe to Grow ...
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