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Announcement May 24 2022
... transformation in financial services.” IT spending by banking and investment services firms is forecast to grow 6.1% in 2022 to $623 billion worldwide. The largest category of spending is IT services, which includes consulting and managed services and accounts for 42% of total IT spending in the sector at $264 billion ...
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Research May 2024
... Already a Gartner client? GenAI risks in IT service contracts require careful consideration of various implications, such as IP, liability, compliance, commercials or ethics. This tool is designed to help sourcing procurement and vendor management leaders validate their IT service contracts from a generative ...

Analyst(s):   Biswajit Maity   |   Sundar Viswanathan   |   DD Mishra
Premium Research Nov 2019
... On their digital transformation journey, public-sector organizations spend longer in the assessment stage, but they move faster through subsequent implementation stages. ETA profiles can help product managers responsible for public-sector digital solutions fine-tune their offerings. Analysis Key Insight ...

Analyst(s):   Gregor Petri   |   John-David Lovelock   |   Irma Fabular
Research Sep 2026
... Access Insights Already a Gartner client? Global CIOs must increase involvement of business unit IT in designing and managing IT shared services to boost enterprise agility. This research shows how to overcome misaligned priorities by embedding collaboration and shared ownership between central and regional ...

Analyst(s):   Vishnu Kumar   |   Peter Skyttegaard   |   Arul Saxena
Research Jun 2024
... client? Talent is a key enabler and competitive differentiator for the successful execution of digital business and IT strategies. This research helps CIOs establish a strategic plan for IT to build a future-ready workforce that adapts to changing business demands. Overview Introduction Analysis Gartner ...

Analyst(s):   Lily Mok   |   Jose Ramirez   |   Neal Solanki
Premium Research May 2024
... implementing various IT localization and decoupling strategies. This research identifies how these strategies impact each other, enabling China CIOs to prepare for potential business disruptions. Analysis Research Highlights Contributors Gartner Recommended Reading Note 1: Definitions of IT Localization, Decoupling ...

Analyst(s):   Mike Fang   |   Owen Chen   |   Anson Chen
Research Nov 2024
... Access Research Already a Gartner client? For a variety of purchases and renewals, IT vendors often provide order documents only, which may be in conflict with negotiated or standard master agreements. This tool will help IT SPVM leaders analyze these documents to ensure their terms and any proposed changes ...

Analyst(s):   James Smith   |   Monica Baranwal   |   Quintin Casper
Webinar On-Demand
... Recent advances in generative AI (GenAI) make it the most disruptive set of technologies and capabilities to hit the global market in decades. GenAI could significantly impact shareholder value by providing new and disruptive opportunities to increase revenue, reduce costs and improve productivity, and ...

Analyst(s):   Tina Nunno
Webinar On-Demand
... surrounded by many exaggerated claims, yet software engineering is one area where tangible benefits are being realized. To truly capitalize on these AI tools it is crucial to apply them correctly and in suitable scenarios. Many organizations face challenges in leveraging these tools effectively while managing ...

Analyst(s):   Matt Brasier
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