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Premium Research Sep 2026
... Probabilistic AI increasingly informs outcomes that depend on authoritative data, definitions and rules. Data context provides only part of the organizational context AI needs; data architects must also surface the operational context that shaped the data. Insights at a Glance Issue Impact Implications G ...

Analyst(s):   Lydia Ferguson   |   Adrianna Rockford
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Research Sep 2026
... Access Insights Already a Gartner client? Healthcare supply chain leaders can unlock the next wave of performance by reducing operational friction across workflows, decisions and technology environments. Use standardized processes, clear accountability and AI-enabled decision intelligence to improve r ...

Analyst(s):   Bruce Gilmore
Premium Research Aug 2026
... Machine learning underperforms when organizations target low-risk problems that feel safe but yield little new insight. Machine learning delivers greater ROI when applied to complex, important problems with unknown answers rather than well-understood processes with established insights. Insights at a ...

Analyst(s):   Josh Raymond
Premium Research Sep 2026
... Retail CIOs have not yet solved the challenge of AI value realization within current deployments. While AI investment, deployment and governance continue to mature, most retailers struggle to translate AI initiatives into measurable business outcomes. These survey findings examine how retail CIOs ar ...

Analyst(s):   Tom Nolan
Research Jul 2026
... Access Insights Already a Gartner client? Mounting SaaS arbitrage fears are forcing providers to reevaluate how to compete in the AI era. This research describes why software providers must lean toward cannibalization and commoditization through product repackaging, repricing, and rearchitecting to th ...

Analyst(s):   John Santoro
Research January 27 2026
... invest in ecosystem-enabling technologies in the next three years. Blockchain in supply chain is a promising technology for ecosystem management because it offers the ability for broad collaboration but allows control through data access rights. Download the report to learn how PharmaLedger Association developed ...
Conference Highlight November 17 2025
... the board of directors confidence in cybersecurity. Be sure to check this page throughout the day for updates. Key Announcements Gartner Forecasts India IT Spending to Exceed $176 Billion in 2026 Gartner Identifies Critical GenAI Blind Spots That CIOs Must Urgently Address Gartner Opening Keynote: Walking ...
... CIOs Emerging Technology Evaluation IT Strategy Dashboards Demonstrating the Value of IT in Government Government IT Strategies for Organizational Success Practical Cloud Strategies for Government IT Operating Model Action Plans in Government Driving Value with IT Sourcing Building a Strategic Workforce ...
Research January 23 2026
... cost-efficient and increase digital self-service containment. Time-intensive service models are expensive and difficult to scale. Customers sometimes need to spend long periods of time to complete an activity. However, such interactions are not likely to end with customers more satisfied than they are with short ...
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