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Research Jun 2025
... Our latest survey reveals where AI is being implemented within enterprises — and it’s not yet as pervasive as some may think. AI leaders can use this information to compare their AI strategy against their peers and refine it as AI penetrates more areas of the enterprise. Overview Data Insights Gartner Recommended ...

Analyst(s):   Hung LeHong   |   Birgi Tamersoy
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Research Nov 2017
... Benchmarking Investment Governance Year 2 Cost Transparency Chargeback/Showback Align Costs to Applications or Evolve IT Services Portfolio Align Processes, Tools and Metrics Year 3 IT Investment Strategy Business Value Metrics/KPIs Stakeholder Communications Conclusion and Additional Considerations ...

Analyst(s):   Jim McGittigan   |   James Anderson   |   Robert Naegle
Research Oct 2025
... to law firm rates, general counsel should use available data to review current rate trends, and adopt a systematic approach to controlling external spend. Gartner Research ...

Analyst(s):   Legal and Compliance Research Team
Premium Research Dec 2025
... GPUs, AI accelerators, HBM DRAM, NAND flash and indium phosphide laser availability will determine AI data center growth. However, AI infrastructure spending will not be impeded by prices. Availability wins. Insights at a Glance Issue Context Impact Brief Implications Gartner Recommended Reading Gartner ...

Analyst(s):   Jon Erensen   |   Joseph Unsworth   |   Thomas Chiang   |   Shrish Pant   |   Guy Robertson
Research Jan 2017
... According to Managing Director of IT Jason Mason, the Great Recession hit Hanley Wood hard. Sales became stagnant. To recover, the company adopted a “digital first” strategy. Case Study Rebuilding Through the Recession Success on a Shoestring Budget Exploiting the “Small Advantage” Gartner Insights Abstract ...

Analyst(s):   Heather Colella   |   Ansgar Schulte
Premium Research Apr 2020
... This 2-min summary contains inputs from 15 members regarding their practices for verifying identity of users calling in to their IT help desks. It assess the types and number of elements that members use to verify users' identity. The summary also discusses whether sensitivity of requests alter members ...

Analyst(s):   Consult the Board Research Team
Research May 2019
... Lesson 2: Compare Vendors Based on Price, Features and Services Lesson 3: Plan Your Launch Strategy and Prepare Your Team for the Change Lesson 4: Spend Time Designing a User-Friendly and Attractive Website Lesson 5: Strategize Implementation With a Long-Term Vision Methodology Gartner Recommended Reading ...

Analyst(s):   Peer Contributors
Research Sep 2017
... Access Insights Already a Gartner client? This Toolkit enables you to download more than 1,700 entries from Gartner's Hype Cycle technology database. Use it to explore and filter entries, as well as generate your own custom Hype Cycle. When to Use Downloadable Attachments Gartner Recommended Reading Gartner ...

Analyst(s):   Betsy Burton
Premium Research Jul 2025
... Organizations often struggle to implement and optimize their IT service management practices. This research provides IT operations specialists with a roadmap for deploying foundational ITSM practices and leveraging automation and AI to optimize these practices. Overview Problem Statement Solution Path ...

Analyst(s):   Luis Fernandez   |   Steve White   |   Tyler Cheney
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