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Premium Research Nov 2025
... While CSOs rely on existing customer expansion for revenue growth, their efforts are impeded by resource constraints such as overloaded account managers and a lack of actionable customer insight. Use this document to learn to create an ecosystem that equips sales teams to capture growth at scale. Gar ...

Analyst(s):   Antra Sharma
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Research Nov 2025
... Access Research Already a Gartner client? Gartner’s 17th annual Healthcare Supply Chain Top 25 ranks leading U.S.-based health system supply chains. CSCOs and supply chain leaders can use this research to learn about resurgence of cost management strategies, accelerating digital initiatives and expand ...

Analyst(s):   Salil Joshi
Premium Research Nov 2025
... GenAI is gaining attention for boosting self-service and CX. However, hallucinations, data privacy risks, and unexpected cost overruns are limiting returns. Service leaders must enhance the performance of GenAI chatbots and IVRs by integrating more traditional AI rule-based technologies to improve R ...

Analyst(s):   Ian Elliott
Premium Research Nov 2025
... Most CIOs think broader scope means better results, but Gartner’s Chief of Research for Global Enterprises, Chris Howard, reveals that success in 2026 depends on mastering agility, risk and tenacity — not on owning more. This video offers CIOs a framework to address these challenges and outperform t ...

Analyst(s):   Chris Howard
Premium Research Nov 2025
... Gartner clients are considering KubeVirt as an alternative to VMware that can manage virtual machines with the same Kubernetes APIs used for containers. Infrastructure architects can use this research to understand the current capabilities of KubeVirt-based products for server virtualization. Overvie ...

Analyst(s):   Tony Iams
Research Nov 2025
... Access Research Already a Gartner client? Cybersecurity effectiveness requires a mature IAM program, but in modern decentralized organizations, some key IAM decisions are made outside the IAM team. Cybersecurity leaders should use a checklist to ensure they champion IAM goals and sponsor IAM initiativ ...

Analyst(s):   Mary Ruddy
Research Nov 2025
... Access Research Already a Gartner client? Create an enterprise risk view using qualitative approaches that aggregate top-down and bottom-up assessments. Use this research to align risk perspectives, uncover interdependencies, and improve risk prioritization and decisions by leveraging qualitative insi ...

Analyst(s):   Zachary Bauer
Research Nov 2025
... Access Research Already a Gartner client? Poor master data silently erodes supply chain performance, increasing risk and process inefficiency. Supply chain leaders responsible for strategy must build a culture of data quality by assigning business ownership, linking quality to KPIs, and scaling stewar ...

Analyst(s):   Vas Plessas
Premium Research Nov 2025
... The semiconductor industry is chugging ahead, with 2026 revenue growth looking particularly strong, given the tailwinds created by AI, memory shortages, and a recovery in the consumer, auto, and industrial sectors. The discussion on AI semiconductor names has moved considerably from how much they ca ...

Analyst(s):   Tim Mahon
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