... Access Research Already a Gartner client? Infrastructure platforms offer opportunities to maximize value and increase flexibility, yet pose risks due to the increased complexity of managing these environments. This collection of research helps heads of I&O set up their organizations to handle this com ...
Analyst(s): Roger Williams | Jen Lichucki
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... The introduction of infrastructure platforms blurs the lines between traditional roles and responsibilities, increasing the risk of technology redundancy and failures. This tool provides specific guidance on how to assign the responsibilities essential for heads of I&O to manage platforms successful ...
... Access Research Already a Gartner client? Traditional allocation, budget and chargeback techniques are ill-suited to cost allocation of infrastructure platforms that support business-driven digital products. Heads of I&O must adopt a segmented financial management approach for assets, workflows, servi ...
... Access Research Already a Gartner client? Multiagent systems enable CSPs to move from rigid product bundles to composable products that are tailored for SMB needs. This practice will become the norm for CSPs by 2030, and will deliver differentiation, growth, upsell opportunities, deep customization an ...
... Access Research Already a Gartner client? CRM sales platforms are a costly investment; yet, poor design, implementation, and adoption undermine their purpose of acquiring and growing customers, harnessing data, and maximizing sales productivity and competitive advantage. Reveal the hidden drivers that ...
... Agentic AI introduces dynamic, autonomous workflows that traditional data governance cannot manage. Bank CIOs must actively transform data governance from periodic data validation and quality monitoring to real-time, adaptive controls. Gartner Research ...
Analyst(s): Jonathan Jackson | Sudarshana Bhattacharya
... Warehouse automation and robotic options are more dynamic than ever and expanding rapidly, with emerging trends shaping investment strategies. Logistics leaders should recognize the impact these options have on cost, agility and operational excellence when developing their automation strategy. Gartne ...