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Research Jan 2026
... Access Insights Already a Gartner client? The rise of agentic AI requires applications to support both predictable interactions and nondeterministic, goal-oriented systems. Software engineering leaders must integrate agentic AI capabilities into composable architecture and standardize agent integratio ...

Analyst(s):   Alex Coqueiro   |   Tigran Egiazarov
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Research Nov 2025
... Access Research Already a Gartner client? Identity is central to cybersecurity as a strategy, enabling organizations to address emerging threats and drive digital transformation. To protect digital systems, IAM and cybersecurity leaders should integrate identity-first security principles into their pl ...

Analyst(s):   Zachary Smith   |   Rebecca Archambault
Premium Research Nov 2025
... Despite high investments, too few AI initiatives deliver the expected ROI, as current supply chain operating models were designed for a pre-AI world. This playbook helps CSCOs build a foundation for supply chain AI, preparing themselves and the function to support more successful AI strategies. Overv ...

Analyst(s):   Julia Heyman   |   Noha Tohamy
Research Dec 2025
... Access Insights Already a Gartner client? Based on over 4,000 AI policy client interactions, we address how not to govern AI by leaving in place 10 fatal flaws in AI policies that drive the wrong behaviors and ultimately result in risk generation. Leaders responsible for AI must eliminate these flaws, ...

Analyst(s):   Kjell Carlsson   |   Lydia Clougherty Jones
Research Nov 2025
... Access Insights Already a Gartner client? CSCOs rely on their teams to execute sustainability goals, but staff often struggle to operationalize these goals due to competing priorities or knowledge gaps. Providing preemptive decision guidance empowers teams to resolve inaction, manage trade-offs, and d ...

Analyst(s):   Anne Michelle Avolio   |   Laura Rainier
Research Oct 2025
... Access Insights Already a Gartner client? In 2024, the top five global IaaS providers dominated the IaaS market, capturing 82% of global IaaS revenue. Technology general managers can use this detailed analysis that highlights the actions of high-performing IaaS providers, which resulted in Gartner’s l ...

Analyst(s):   Hai Swinehart   |   Ed Anderson
Research Oct 2025
... Access Insights Already a Gartner client? AI is changing how services are priced, shifting focus from labor to results. Tech services leaders must evolve their pricing models to remain competitive and profitable. This research outlines three key shifts in pricing strategy and provides actionable recom ...

Analyst(s):   Danny Ryan   |   Robert Brown
Research Oct 2025
... Access Insights Already a Gartner client? When disruption hits, demand generation leaders must act fast to adjust and shift strategies. This toolkit equips you with a practical framework for evaluating changes, mobilizing a team and maintaining momentum in your marketing initiatives. When to Use Directi ...

Analyst(s):   Nina Maj Fjordvald   |   Suzanne White
Premium Research Oct 2025
... Modernizing trade finance helps banks to deliver greater intelligence and efficiency in trade transactions and risk management. This research enables bank CIOs to navigate the evolving provider landscape and leverage advancements such as blockchain and generative AI that can transform trade finance. ...

Analyst(s):   Derek Frost   |   Mary Yan
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