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... advantage. This evolution has the potential to transform workforces, operations and patient experiences — but success demands more than technology alone. It requires preparation, trust and a clear vision for outcomes. Join this complimentary Gartner webinar, where Gartner analyst Faith Adams will share predictions ...
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Research Jan 2017
... Five transformation pillars were used at BankCo to create new digital products and renovate the 30-year-old IT core, leading to a radical transformation of IT. Case Study Gartner Insights Abstract ...

Analyst(s):   Simon Mingay   |   Mary Mesaglio   |   Donna Scott
Premium Research Mar 2024
... The IT product and service catalog is the face of IT. When designed and managed well, it is an empowering self-service tool that enables users to get the technology they need, when they need it. Here, we help infrastructure and operations technical professionals build and manage a useful catalog. Overview ...

Analyst(s):   Steve White
Research Mar 2026
... Already a Gartner client? IT vendor performance management is often slowed or limited by overly manual processes. This Market Guide will educate IT sourcing, procurement and vendor management leaders about the capabilities and market landscape for tools that streamline and enhance IT vendor performance management ...

Analyst(s):   Edward Weinstein   |   Jess Aggio   |   Joanne Spencer   |   Katja Ruud
Research Mar 2020
... Access Insights Already a Gartner client? Success in digital business requires IT organizations to transform to a new IT workforce profile. This research advises CIOs and IT leaders on how to conduct a skills and competencies inventory, to understand the current bench strength, identify gaps and to plan ...

Analyst(s):   Lily Mok   |   Diane Berry
Research Apr 2020
... Access Insights Already a Gartner client? This is a short, narrated presentation based on the Gartner research document “CIOs Must Guide IT Managers in Maintaining Employee Engagement During COVID-19.” Overview Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Suzanne Adnams
Research Feb 2026
... Access Insights Already a Gartner client? IT renewals have transitioned from continuity of maintenance to the right to use. This change has shifted IT renewals from only having commercial impact to being an operational imperative. IT sourcing, procurement, and vendor management leaders must manage this ...

Analyst(s):   Dawn Singer   |   Luke Ellery   |   Joanne Spencer
Research Aug 2019
... will miss this opportunity and suffer competitively if it takes wrong turns. CIOs should educate senior leaders about what is and isn’t blockchain and how it will evolve. Key Challenges Analysis Blockchain Can Create Economic Value That Conventional IT Can’t Executives Can Distinguish Real Blockchain by ...

Analyst(s):   Christophe Uzureau   |   David Furlonger
Research Apr 2019
... Evaluate the maturity of your enterprise architecture and technology innovation function to prioritize improvements and create an actionable plan to improve performance. Gartner Insights Abstract ...

Analyst(s):   Enterprise Architecture Research Team
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