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Premium Research Nov 2025
... R&D is entering a new era, the era of AI. The real value of AI isn’t in traditional ROI but in delivering a “return on future.” Your three imperatives in the new era are: reimagine your role as an R&D leader, reimagine the work of R&D, and reimagine the assumptions your organization holds. Insights a ...

Analyst(s):   Ella Yan   |   Svetlana Golden   |   Atul Dighe
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Premium Research Jan 2026
... Enterprises are turning to multidisciplinary fusion teams to accelerate digital and AI initiatives. This toolkit helps CIOs and executive leaders assess and benchmark team practices, and identify and prioritize improvements to build high-performing, outcome-driven teams that consistently deliver bus ...

Analyst(s):   Yasaswini Guntupalli   |   Meghna Joshi   |   Jaime Capella
Premium Research Nov 2025
... CIOs need AI-ready software engineering teams who can get value from AI. This tool provides structured prompts to assess teams’ readiness, identify risks, and prioritize actions — ensuring engineering practices, platforms, and talent evolve for value attainment from AI delivery. When to Use Directions ...

Analyst(s):   Meghna Joshi   |   Vimarsh Bakaya   |   Yasaswini Guntupalli
Research Nov 2025
... Access Insights Already a Gartner client? Amid stagnant budgets and rapid tech disruption, CCOs must act decisively to choose PR agencies that drive reputational and business impact. Use this research to identify AI-enabled partners who maximize ROI in today’s complex environment. Overview Market Defini ...

Analyst(s):   Amber Boyes   |   Iliyana Hadjistoyanova   |   Paul Swiergosz
Research Oct 2025
... Access Insights Already a Gartner client? Domain-specific language models are key to achieving competitive differentiation among cybersecurity vendors. DSLMs will provide a lifeline for domain-specific and point-product vendors in the battle against cybersecurity megavendors’ scale and breadth. Analysi ...

Analyst(s):   Frank Marsala   |   Bryan Haley   |   Neil MacDonald
Research Nov 2025
... Access Insights Already a Gartner client? CSOs are challenged with adapting channel strategies that meet complex buying behavior patterns while maintaining profitability and growth. CSOs can utilize this research to develop an agile channel strategy that aligns with today’s evolving buying landscape. I ...

Analyst(s):   Anne McClelland   |   Brendan Condon   |   Luke Tipping
Research Oct 2025
... Access Insights Already a Gartner client? AI will transform ITSM by enhancing service quality, but the immediate path presents risks and disruptions. Heads of I&O must assess AI investments, navigate potential disruption from immature solutions and rising ITSM platform costs, and prepare their workfor ...

Analyst(s):   Mark Cleary   |   Chris Matchett   |   Siddharth Shetty
Research Nov 2025
... Access Insights Already a Gartner client? Intelligent business experience services will transform AI-enabled enterprise interactions by employees, partners, suppliers, and customers into powerful engines of human connection to modern tech, driving authenticity, meaning, and outsized business value — f ...

Analyst(s):   Eric Goodness   |   Robert Brown   |   Adrian Lee
Premium Research Nov 2025
... Designing bespoke, industry-specific metrics cascades is challenging without a conceptual framework. This research equips CFOs with proven blueprints to directly connect and visualize the relationships between business outcomes, drivers, and KPIs. When to Use Directions for Use Gartner Recommended Read ...

Analyst(s):   Salina Fessehazion   |   Matthew Mowrey   |   Grant Nelson
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