... Access Research Already a Gartner client? Digital experience services contracts frequently fail to deliver expected business value due to complex, legacy agreements. SPVM leaders must embed outcome-based contracting and specific persona-aligned XLAs to guarantee provider alignment and measurable DX su ...
Analyst(s): Brett Sparks | Alan Stanley | Tom Sieber | Irada Veliyeva
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... Microsoft customers need to be informed about key pricing and licensing changes to optimize negotiations and contract management. Sourcing, procurement, and vendor management leaders can leverage this tool to identify significant updates, mitigate risks, and streamline renewal preparation. Gartner Re ...
Analyst(s): Sara Gravesande | Zach Nagle | Michael Silver | Dolores Ianni
... Agentic AI is critical for profitable in-store execution, but scaling fully autonomous in-store AI agents is likely five years away. To start unlocking competitive advantage, retail CIOs must augment human associates, build real-time data infrastructure, and target on-helf availability. Gartner Resea ...
Analyst(s): Sandeep Unni | Max Panther Hammond | Kelsie Marian | Robert Hetu
... Access Research Already a Gartner client? Data and analytics leaders must align data science team structures with AI maturity, integrate cross-functional talent, and foster collaboration between enablement and product teams. Managing this complexity requires various organizational models that balance ...
... 微软已宣布停止中国Defender for Cloud和Sentinel服务。此举将影响本地客户的云安全选择，也反映出在中国开展业务的全球科技公司持续面临的市场挑战。中国的首席信息官（CIO）及其网络安全团队必须借助本研究，从短期和长期两个层面应对这一变化。 Gartner Research ...
... Access Research Already a Gartner client? Agentic AI will transform the way legal departments operate by enhancing lawyer productivity, enabling internal client self-service, and automating routine contract reviews. However, GC must secure larger budgets and establish a data foundation to reap these b ...
Analyst(s): Raashi Rastogi | Ron Friedmann | Josema de la Jara
... Access Research Already a Gartner client? Agentic AI represents the latest evolution in healthcare’s AI era, which we anticipate will transform the healthcare provider workforce, operations and experiences — for better or worse. CIOs can use these predictions to prepare as they accelerate their AI str ...
Analyst(s): Veronica Walk | Gregg Pessin | Andrew Meyer | Robert Potts
... Access Research Already a Gartner client? Enterprises struggle with fragmented data and labor-intensive knowledge management. Fluid knowledge enables trusted, governed data to flow seamlessly between applications and people, turning previously disconnected data into a strategic asset. Overview Strategic ...
Analyst(s): Tim Nelms | Matt Cain | Hao Yin | Stephen Emmott