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Premium Research Feb 2025
... IT sourcing, procurement and vendor management leaders can leverage this tool to help stakeholders, such as enterprise applications leaders implement IT vendor management best practices. It offers valuable examples that show how IT vendor management supports various business priorities. Gartner Research ...

Analyst(s):   Tad Travis   |   Bridget Lee
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Premium Research Jun 2024
... Deliberate application of IT operating models delivers IT outcomes aligned with the enterprise’s strategic objectives. Faced with many competing demands, CIOs can use this guidance to plan and drive the operating model that best achieves their digital ambitions. Overview Introduction Analysis Gartner ...

Analyst(s):   Mandi Bishop
Premium Research Jun 2024
... Deliberate application of IT operating models across the organization delivers IT outcomes aligned with the enterprise’s strategic objectives. Faced with transformation initiatives, CIOs can use this guidance to plan and drive the operating model that best achieves the desired outcome. Overview Introduction ...

Analyst(s):   Lauren Wheatley
Premium Research Jun 2024
... Deliberate application of IT operating models across the organization delivers IT outcomes aligned with the enterprise’s strategic objectives. Faced with many transformation initiatives, CIOs can use this guidance to plan and drive the operating model that best achieves the desired outcome. Overview ...

Analyst(s):   Simon Cushing
Premium Research Mar 2025
... CIOs can support their business value of IT conversations with metrics that matter to executives and business leaders. Join us in this session to learn how you can craft a more impactful business value narrative and support it with metrics that your business leadership will care about. Gartner Research ...

Analyst(s):   Robert Naegle
Webinar On-Demand
... While artificial general intelligence (AGI), or strong AI, generates strong emotional responses, it remains nonexistent. AGI refers to the hypothetical intelligence of a machine capable of performing any intellectual task that a human can accomplish. Opinions on AGI's inevitability vary widely, with ...

Analyst(s):   Soyeb Barot   |   Frank Buytendijk   |   Philip Walsh   |   Deepak Seth
Research January 28 2026
... 3 Myths Holding Back ROI for Digital Channels Experts: Financial Services Business Leader Research Team Financial services leaders have adopted a service strategy where digital channels focus almost exclusively on everyday interactions. However, this strategy is based on outdated myths. This research ...
Research January 28 2026
... How Insurance CIOs Can Determine KPIs That Correlate to Digital Operational Excellence Analyst: Richard Natale Digital focus among insurers is shifting from growth to improving the customer experience and operational excellence in 2023. CIOs of insurance organizations can use this research to determin ...
Conference December 08 2020
... represented by metrics. When using metrics for the business case, it is helpful to show the initial (or current) state of a given metric and then forecast how IAM investments should affect the state of the metric over time. The forecasts should help convey the idea of how benefits will be treated over the ...
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