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Research May 2026
... Access Insights Already a Gartner client? For U.S. health insurers, leveraging AI and analytics is critical to manage rising healthcare costs and improve financial health. CIOs can drive initiatives to optimize the medical loss ratio and the total cost of care through strategic technology and service ...

Analyst(s):   Connie Salgy   |   Amanda Dall'Occhio   |   Austynn Eubank
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Research May 2026
... Access Insights Already a Gartner client? Critical perspective and insight from Mallory Bulman, Senior Director Analyst. Gartner Recommended Reading Notes Gartner Insights Abstract ...

Analyst(s):   Mallory Bulman   |   Dennis Gannon
Premium Research Apr 2026
... Deferred technology investment is creating a silent financial liability that hits the enterprise with budget shocks and lost growth capacity. CIOs must reveal BU-generated debt, quantify its drag on the P&L, and build governance that stops risk from accumulating. Insights at a Glance Strategic Plannin ...

Analyst(s):   Galliopi Demetriou   |   Akanksha Pandey   |   Robert Naegle
Premium Research Jun 2026
... AI-driven enhancements now allow companies to generate comprehensive due diligence reports and monitor multiple third-party risks using a single TPRM workflow tool, eliminating the need for additional data sources and discrete solutions. This integrated approach is set to disrupt the TPRM technology ...

Analyst(s):   Nicholas Sworek
Premium Research May 2026
... Vendor engagement transforms interactions into valuable, performance-driven relationships, boosting performance, fostering innovation, and ensuring business goals are met. This tool helps sourcing, procurement, and vendor management leaders determine the best frequency and methods for strategic vend ...

Analyst(s):   Joanne Spencer
Research May 2026
... Access Insights Already a Gartner client? CHROs face pressure to scale AI in HR, yet AI-driven HR decision making is broadly viewed as high-risk with major regulatory considerations. Without effective governance, responsible scaling is not possible. This note offers three foundational components to go ...

Analyst(s):   Harsh Kundulli   |   Hiten Sheth
Research May 2026
... Access Insights Already a Gartner client? Studying failure is as instructive as studying success, yet leaders often deprioritize the risks of getting fired in favor of chasing achievement. Customer service leaders should first identify the main causes of termination and proactively guard against them ...

Analyst(s):   Brady Holbrook   |   Michael Chiu
Premium Research May 2026
... The future of dashboards is being challenged as many organizations explore analytics experiences driven by GenAI. Analytics specialists must use this research to identify existing use cases for dashboards, as well as those better suited to alternatives like NLQ and agentic analytics. Overview Strategi ...

Analyst(s):   Georgia O'Callaghan
Research Jul 2026
... Access Insights Already a Gartner client? Agentic AI will drive an I&O operating model shift over the next three to five years, but successful adoption will depend less on model intelligence and more on the readiness of operational data, automation pipelines, governance controls, team skills, org stru ...

Analyst(s):   George Spafford   |   Cameron Haight   |   Jonathan Forest   |   Ashish Banerjee
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