... Access Insights Already a Gartner client? Studying failure is as instructive as studying success, yet leaders often deprioritize the risks of getting fired in favor of chasing achievement. Customer service leaders should first identify the main causes of termination and proactively guard against them ...
Analyst(s): Brady Holbrook | Michael Chiu
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... Deferred technology investment is creating a silent financial liability that hits the enterprise with budget shocks and lost growth capacity. CIOs must reveal BU-generated debt, quantify its drag on the P&L, and build governance that stops risk from accumulating. Insights at a Glance Strategic Plannin ...
Analyst(s): Galliopi Demetriou | Akanksha Pandey | Robert Naegle
... Cloud providers optimized for delivering infrastructure for AI are growing in popularity, expanding beyond AI-native firms and model providers. Heads of I&O can use this research to evaluate the actual maturity of the self-proclaimed “NeoClouds” for their enterprise needs. Insights at a Glance Strateg ...
Analyst(s): Dennis Smith | Wataru Katsurashima | Alessandro Galimberti | Ed Anderson | Carolin Zhou | Ashish Banerjee
... Access Insights Already a Gartner client? Product marketers face significant hurdles in preserving communication consistency across distributed GTM functions, particularly as AI tools intensify the speed of content generation. To address this, product marketing leaders must transition toward structure ...
... Access Insights Already a Gartner client? Agentic AI will drive an I&O operating model shift over the next three to five years, but successful adoption will depend less on model intelligence and more on the readiness of operational data, automation pipelines, governance controls, team skills, org stru ...
Analyst(s): George Spafford | Cameron Haight | Jonathan Forest | Ashish Banerjee
... Access Insights Already a Gartner client? Mounting SaaS arbitrage fears are forcing providers to reevaluate how to compete in the AI era. This research describes why software providers must lean toward cannibalization and commoditization through product repackaging, repricing, and rearchitecting to th ...
... best-fit, prioritize investments, negotiate contracts, and deploy best practices across a variety of market segments including Source-to-Contract (S2C) (spend analysis, supplier management, e-sourcing, and contract life cycle management) and Procure-to-Pay technologies. He also assesses and advises clients ...
... individual in IT to acquire and demonstrate business acumen to effectively execute on the digital business strategy. This research provides CIOs with strategic guidance and best practices to build greater business acumen across IT. 主要挑战 建议 CIOs Must Build Greater Business Acumen in IT for Digital Business ...
... that can deliver financial results? The Gartner IT Roadmap for Digital Transformation is based on unbiased research and interactions with thousands of organizations that have successfully implemented digital business transformation initiatives. CIOs and IT leaders can avoid common pitfalls and lead smart ...