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Research Mar 2021
... Access Insights Already a Gartner client? The pandemic and social justice movements have fundamentally impacted diversity, equity and inclusion for IT. CIOs must instill innovative DEI methods into their recruitment strategies and talent initiatives and redefine measures of success. Overview Introduction ...

Analyst(s):   Rob O'Donohue   |   Debra Logan
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Research Oct 2021
... Organizations are intentionally reinventing the future of work. To achieve a successful future of work paradigm, IT leaders must shake off their own biases about ways of working by learning lessons from scientists, athletes, gamers and entrepreneurs who practice agility and adaptability. Overview Introduction ...

Analyst(s):   Lorri Callahan   |   Elise Olding
... survey. Here’s what software and SaaS providers need to know. Global software spending in 2021 is expected to grow by 8.8%, according to the Gartner Q4 2020 forecast. Software represents the fastest-growing segment in IT spending in 2021, closely followed by devices at 8% and data center systems at 6.2% ...
Research Sep 2020
... content-centric capabilities for excellence in customer experience. As CSPs adapt to evolving content needs, we advise CIOs on how to transform their IT operating models and develop content-related capabilities for success. Overview Analysis Impacts and Recommendations Gartner Recommended Reading Note ...

Analyst(s):   Ted Chamberlin   |   Mentor Cana
Research Dec 2020
... insight into ITBudget Tool results based on the “Government — State and Local” comparison group. CIOs and IT Leaders should use the ITBudget Tool results to improve cost management through transparency and IT Financial Management best practices. Overview Conclusion Recommended by the Authors Gartner Insights ...

Analyst(s):   Shreya Futela   |   Shaivya Kaushal   |   Eric Stegman   |   Nick Michelogiannakis   |   Sneha Sharma   |   Jamie Guevara
Research Dec 2020
... insight into ITBudget Tool results based on the “Food and Beverage Processing” comparison group. CIOs and IT Leaders should use the ITBudget Tool results to improve cost management through transparency and IT Financial Management best practices. Overview Conclusion Recommended by the Authors Gartner Insights ...

Analyst(s):   Jamie Guevara   |   Shreya Futela   |   Nick Michelogiannakis   |   Shaivya Kaushal   |   Sneha Sharma   |   Eric Stegman
Research Dec 2020
... into ITBudget Tool results based on the “Banking and Financial Services” comparison group. CIOs and IT Leaders should use the ITBudget Tool results to improve cost management through transparency and IT Financial Management best practices. Overview Conclusion Recommended by the Authors Gartner Insights ...

Analyst(s):   Nick Michelogiannakis   |   Sneha Sharma   |   Shreya Futela   |   Shaivya Kaushal   |   Jamie Guevara   |   Eric Stegman
Research Dec 2020
... ITBudget Tool results based on the “Government — National and International” comparison group. CIOs and IT Leaders should use the ITBudget Tool results to improve cost management through transparency and IT Financial Management best practices. Overview Conclusion Recommended by the Authors Gartner Insights ...

Analyst(s):   Shreya Futela   |   Jamie Guevara   |   Eric Stegman   |   Nick Michelogiannakis   |   Shaivya Kaushal   |   Sneha Sharma
Research Dec 2020
... Access Insights Already a Gartner client? This research contains high-level IT Applications cost efficiency and staff productivity ratios. Information provided was collected throughout 2020 from a global audience of CIOs and IT leaders. Key cost and support distributions as well as metrics based on environment ...

Analyst(s):   Jamie Guevara   |   Nick Michelogiannakis   |   Sneha Sharma   |   Eric Stegman   |   Shreya Futela   |   Shaivya Kaushal
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