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Research Dec 2019
... CIOs must lead in every direction: up to senior leadership; down to direct reports; out to influence functional peers; and within to improve their skills and capabilities. CIOs should use this research index to navigate the leadership compass and implement practices to transform digital business. Ana ...

Analyst(s):   De'Onn Griffin
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Research Oct 2017
... This guide includes documents that will help you identify digital marketing capabilities, select and sequence digital marketing capabilities, and visualize and communicate the roadmap. Overview Steps Before You Start Common Pitfalls and Keys to Success Step 1 of 4: Prepare for Creating the Digital Market ...

Analyst(s):   CIO Research Team
Research May 2019
... Companies can be held back by a lack of digital ambition among its leaders. This article lists five ways in which CIOs can play a role in building and bolstering digital ambition and knowledge among their peers. Gartner Insights Abstract ...

Analyst(s):   CIO Research Team
Research Sep 2019
... In the face of financial pressure, Alitalia’s CIO prioritized technology architecture investments by business value opportunities to improve enterprise operations, reduce costs and increase revenue for the airline. This case study provides CIOs a benchmark on cost optimization methods. Overview Soluti ...

Analyst(s):   CIO Research Team
Research Sep 2013
... In consultation with our partners serving heads of HR, we’ve put together this toolkit to help guide your restructuring efforts and answer common questions. Gartner Insights Abstract ...

Analyst(s):   Infrastructure and Operations Research Team
Research Nov 2019
... Many CIOs struggle to effectively manage high-speed change without causing employee burnout. To effectively drive rapid transformation, CIOs must learn how to manage change as a continuous process. About [Name of Interviewee(s), Role, Company] or About the Panel Recommended by the Authors Endnotes Gartn ...

Analyst(s):   CIO Research Team
Research Jun 2017
... Learn how organizations in your industry are applying digital technologies to transform their products and services, customer channels, and operations. See examples from the automotive and transportation, banking and financial services, health care and pharmaceuticals, and retail industries. Gartner ...

Analyst(s):   CIO Research Team
Research Feb 2017
... CIOs engaged in managing cost optimization will learn how to create a first-draft, rough cost estimate for a digital strategy, long before enterprise executives determine which specific digital strategy they will deploy. But caution is advised on how long to use this methodology's cost estimates. Ana ...

Analyst(s):   Ken McGee
Research Jan 2017
... As CIOs redefine their roles to support digitally enabled growth, we look at five key career paths: systems provider, business service provider, digital evangelist, modernizer, and productizer. Gartner Insights Abstract ...

Analyst(s):   CIO Research Team
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