You searched for

Clear
Clear

Reset

Clear

Gartner client? Log in for personalized search results.

Insight February 14 2024
... scale with profit. Incorporating customer experience data into supply chain KPIs is a good way to start. This governance will shift the organizational culture to drive customer-centric decision making. Furthermore, consider integrating the customer data that your organization has been gathering for decades ...
Access More

Speak with a Gartner specialist to learn how you can access peer and practitioner research backed by proprietary data, insights, advice and tools to help you achieve stronger performance.

Become a Client
Conference Highlight May 05 2026
... are not ready to scale it yet because of low data quality, limited organizational readiness and immature workflows which still constrain AI effectiveness and adoption.” “The practical path forward is to start with friction, not platforms, validate the data needed to improve decisions, prove value in narrower ...
Announcement October 20 2025
... the billions of dollars. Geopatriation Geopatriation means moving company data and applications out of global public clouds and into local options such as sovereign clouds, regional cloud providers, or an organization’s own data centers due to perceived geopolitical risk. Cloud sovereignty, once limited ...
... customer service and support function measure up? Gartner offers a range of benchmarks and diagnostics to help you: Make decisions and leverage empirical data on performance Defend budget and spend, spot risks of underinvestment, and quantify improvement goals and rates Excel where it matters, optimize costs ...
... critical talent amidst an evolving business environment. How Gartner helped Leveraged Workforce Planning Tools, Executive Partner support and Gartner data and metrics to build a case for and roll out a new strategy. Business impact Developed an effective plan to transform organizational talent strategy ...
Conference February 12 2020
... involve all executives in your organization from CEO to CMO and even CIO. This is because new technologies, customer-centric approach, and customer data utilization are essential elements for enhancing CX strategies in a highly competitive digital environment. And, CX will become increasingly important ...
Premium Research Jul 2024
... Many technologies exist to deliver CX, but data practices and legacy systems continue to hold banks back. Financial services leaders can use this Hype Cycle to learn about the technologies and strategies necessary to bring contextual data to bear in customer journeys across all their channels. Analysis ...

Analyst(s):   Uri Lerner   |   Jonathan Jackson   |   Jeff Casey
... portfolio of supply chain benchmarks and diagnostics. Inform decisions with research and data Andreina Polanco Garrett, Supply Chain Delivery Manager at Cheniere Energy, describes how she uses Gartner research and data to improve forecasting and capacity planning. Follow actionable advice to accelerate progress ...
Insight May 26 2022
... leadership bench. High-potential employee insights you can use Gartner helps HR leaders identify, develop and manage current and future leaders with data-driven insights and best practices. Evaluate the Current State of Your High-Potential Employee Program Each year Gartner surveys learning & development ...
Insight June 01 2021
... in an uncertain and rapidly evolving business environment. Total rewards strategy insights you can use Gartner's total rewards insights, advice and data help HR to provide a diverse reward portfolio that will attract and retain critical talent segments. How to Best Support Employee Well-Being By offering ...
... security and data management features. Understand your market to accelerate growth Attracting and retaining the right customer is the surest way to scale efficient growth. But engaging software buyers in your target industry requires a deep understanding of what they need and how they behave. Our data highlights ...
... Critical Priority An American biotech research firm approached Gartner for assistance in implementing transportation technology to overcome complex data sharing and accuracy risks caused by semi-manual tracking and proprietary systems. How Gartner helped Gartner's predictive research and Magic Quadrant ...
Blog Post April 03 2026
... core principle shared at the event was that you can’t just throw technology at issues. Operations must master process fundamentals and clean up related data before applying automation. When deploying robotics, the hardware is often the easy part; the true difficulty lies in socio-technical integration—ensuring ...
Article April 22 2026
... recommendations — set leading AI solutions apart. These features go beyond basic automation, enabling AI agents to operate independently, adapt to new data and deliver unique business value. Establish “time to trust” as a core performance metric. With customer skepticism on the rise, Gartner recommends ...
Announcement May 11 2026
... supported by the right operating model, governance, data foundations and talent. “CMOs are being asked to deliver growth, efficiency and transformation without meaningful budget expansion,” said McIntyre. “Those who succeed will make deliberate, data-driven trade-offs and treat AI as a force multiplier ...
... guidelines (such as anti-harassment and discrimination norms) when using social media. Signing an affidavit of agreement to refrain from cyberbullying is a logical next step. Alternatively, legacy code of conduct agreements should be updated to incorporate cyberbullying. “However, cyberbullying isn’t stopped ...
eBook April 13 2022
... will need to set up their functions to: Enable and manage bigger risks Speed up processes before the business seeks alternatives Improve data access and analysis Evolve to support a business that does more for itself Download additional resources These resources will help you make important ...
Research March 20 2020
... management (BCM) programs with specific pandemic preparedness tools. Learn 10 steps for pandemic preparedness, crisis management solutions, the power of data and analytics and how technology plays a critical role for business success in this new environment. Watch Webinar

The full impact of coronavirus ...

Research December 07 2019
... organizational growth ambitions. Our insight reveals that R&D teams that adopt a challenging posture or continually validate the quality of customer data and consider multiple approaches to solving customer problems were more likely to launch products on schedule, exceed revenue growth expectations and ...
... complexity with advice from more than 170+ experts that can flex to your changing priorities Stay ahead of HR and C-suite trends with global benchmark data Fill in your contact details below to request more information about becoming a client. Give us a call jsbacContactjsbacContact 8 a.m. – 7 p.m. ET 8 ...
of 575
Access More

Speak with a Gartner specialist to learn how you can access peer and practitioner research backed by proprietary data, insights, advice and tools to help you achieve stronger performance.

Become a Client