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Premium Research Feb 2026
... Martech utilization is rebounding toward pre‑2023 levels, but organizations struggle with change management, data integration, and training capacity rather than technology itself. AI agent adoption is accelerating unevenly, revealing that organizational readiness, not ambition, is the primary determinant ...

Analyst(s):   Alan Lopez   |   Ross Cosner
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Research Feb 2026
... Microsoft, combined with pricing and licensing changes, may drive costs up to 50% at contract renewal. Heads of IT Sourcing, procurement and vendor management must proactively reinvent their Microsoft relationship to regain leverage and optimize spend. Insights at a Glance Impact Brief Actions How to Execute ...

Analyst(s):   Yoann Bianic   |   Stephen White
Research Mar 2026
... Access Insights Already a Gartner client? Whether AI-enabled solutions for wealth management turn your advisors into Rock Stars or Zombies depends on the strategic decisions made across your IT infrastructure. If you properly deploy game changing AI and ensure your advisors are AI literate, they will ...

Analyst(s):   Ali Merji   |   Chuck Thomas
Premium Research Feb 2026
... AI-driven automation, and blockchain-enabled stablecoins will transform transaction banking by enabling instant cross-border deals, automated cash management and secure trade finance. This document provides CIOs with strategic insights and actionable recommendations to enhance operational efficiency and ...

Analyst(s):   Mary Yan
Research Mar 2026
... data required to build robust category intelligence, which remains decentralized and inconsistently defined. This research helps heads of category management resolve these pitfalls with better governance. Insights at a Glance Impact Brief Actions How to Execute Success Measures Gartner Recommended Reading ...

Analyst(s):   Alexis Boudreau
Premium Research Feb 2026
... and cloud contracts without a consistent way to assess leverage or recognize vendor-dominant positions early. IT sourcing, procurement and vendor management leaders need this research to understand how structural factors shape leverage in a vendor relationship. Insights at a Glance Strategic Planning ...

Analyst(s):   Allison Adams
Premium Research Jan 2026
... findings to prioritize AI investments that improve customer experience, increase operational efficiency, drive revenue growth, and strengthen risk management. Overview How to Use Use-Case Scoring Breakdown Gartner Recommended Reading Note 1: Scoring Breakdown Explanations Gartner Insights Abstract ...

Analyst(s):   Mary Yan   |   Vatsal Sharma
Research Mar 2026
... Access Insights Already a Gartner client? This note helps IT sourcing, procurement and vendor management leaders negotiating with SAP to identify and apply the commercial levers that are most effective at controlling costs, based on their particular scenario. Insights at a Glance Strategic Planning Assumption ...

Analyst(s):   Rob Wilkes   |   Victoria Rowan
Research Mar 2026
... Access Insights Already a Gartner client? Effective IT vendor risk management demands rigorous, purpose-driven communication; unfocused messaging undermines clarity and blurs accountability. IT SPVM leaders must coordinate and enforce a strategic communication approach with cross-functional stakeholders ...

Analyst(s):   Edward Weinstein   |   Bridget Lee
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