... in this stage. Physical assets become digitalized and become equal actors in the business value chain alongside already-digital entities, such as systems and apps. 3D printing takes the digitalization of physical items further and provides opportunities for disruptive change in the supply chain and manufacturing ...
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... Risk appetite and risk tolerance are distinct yet complementary concepts and conflating the two can undermine effective risk management. A precise understanding of both, their differences, and their interrelationship is critical for heads of ERM to craft an effective risk appetite statement. Gartner ...
... Considering shorter commitments and exercising strict information control are two essential strategies for IT sourcing, procurement, and vendor management leaders seeking to secure more favorable terms on Microsoft renewals, particularly when not acquiring new strategic Microsoft products. Gartner Research ...
... on AI investments, CIOs must prepare for potential market shocks. They must develop robust AI strategy recovery plans, prioritizing agility, risk management and the tenacity to adapt quickly while continuing to deliver value. Gartner Research ...
... Gartner client? License rightsizing and leveraging competitive alternatives are two essential strategies for IT sourcing, procurement, and vendor management leaders seeking to secure more favorable terms on Microsoft renewals, particularly when no new strategic Microsoft products are being added. Gartner ...
... AI inference is driving unpredictable, usage-based costs that existing contracts and controls can’t contain. Sourcing, procurement and vendor management leaders must use this note to understand the forces behind this shift and take early steps to restore visibility and limit exposure. Gartner Research ...
... Access Research Already a Gartner client? Service and support leaders can enhance complaint resolution by implementing real-time management processes and AI-driven analysis. This approach reduces customer churn and boosts operational efficiency by prioritizing issues and leveraging direct and indirect ...
... Driven by demands for more efficient outcomes, IT departments will be expected to leverage AI agents in software development automation, IT management, and infrastructure provisioning. CIOs must lead by example, invest in complementary tools, and deploy AI agents to hasten organizational progress. Gartner ...
... Access Research Already a Gartner client? Enterprises cannot rely on a single secure remote access solution due to complex account management, access needs, and risk factors. Cybersecurity leaders must implement a secure remote access strategy that balances use cases, risks, costs, and complexity. Gartner ...