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Premium Research Nov 2025
... Architecture Brief Architecture Use Cases Architecture Diagram Architecture Capabilities & Components Agent Runtime Agent Orchestrator Agent Memory Management Agent Tool Use Tool Execution Sandbox LLM Client Runtime Agent Evaluation Key Architecture Principles & Patterns Key Architecture Recommendations ...

Analyst(s):   Steve Deng   |   Gary Olliffe
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Research Oct 2025
... costs from AI providers and protect private data in API traffic. Software engineering leaders can use AI gateways as a key component of a strong AI management layer. Overview Strategic Planning Assumption Market Definition Market Description Market Direction Market Analysis Representative Vendors Market ...

Analyst(s):   Shrey Pasricha   |   Keith Guttridge   |   Andrew Humphreys   |   Manjunath Bhat   |   Deepak Seth
Announcement May 16 2023
... VEGAS, Nev., May 16, 2023 Gartner Says Sales Leaders Who Position Technology As a Teammate Rather Than a Tool will Unlock Seller Productivity and High-Quality Deals Experts Explore the Power of AI in Augmenting Sellers’ Abilities During Gartner CSO & Sales Leader Conference 2023, May 16-17 in Las Vegas Sales ...
Conference Highlight June 16 2026
... become more embedded in day-to-day decision making.” “As GenAI adoption grows, data governance will require a stronger focus on metadata semantics, quality and performance, along with more centralized and consistent policy enforcement.” Journalists can receive additional information and/or request an interview ...
... up from $96 million in 2014. Vertical specific software (VSS), which includes hospital information system, electronic health/ medical records, health information management, patient financial management, and more, will grow 6 percent in 2015 to reach $28 million USD. “The growth in the Indian healthcare ...
... the cognitive solution and the software robots enabled Zurich to significantly improve the process productivity using AI, while ensuring that the quality in decision making was at least as good as in the old process. KPIs included the assessment for a medical report being cut from around one hour to ...
eBook March 04 2022
... 3 Must-Haves in Your Midsize Enterprise Cybersecurity Incident Response Plan Cybersecurity incidents are a matter of “when,” not “if.” By 2026, organizations investing at least 20% of their security funds in resilience and flexible design programs will cut total recovery time in half when a large blas ...
Article April 02 2025
... delivery and customer outcomes. Postinteraction opportunities include case summarization, after-call work automation, knowledge article generation, quality assurance automation and AI root cause analysis. Viewing customer service AI through the lens of the entire customer contact lifecycle helps leaders ...
Research Jun 2026
... client? The drive to automate service management practices or even move to a zero-touch operation is taking center stage. In order to avoid missteps, use this information to cut through the hype and determine which innovations to build into a service management strategy. Analysis Definition: Why This ...

Analyst(s):   Chris Matchett   |   Chris Laske   |   Siddharth Shetty
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