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Premium Research Jun 2025
... Agile project management practices have spread throughout banking and insurance in response to rapid evolutions in technology and customer expectations. Financial services leaders can use this material on agile to enhance collaboration, become more adept at iteration and improve customer centricity. ...

Analyst(s):   Thatcher Dunlap
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Premium Research May 2025
... technical debt through a top-down, reactive approach with little staff motivation. Intel pioneered an innovative approach by integrating technical debt management into daily operations, linking it to business goals and career progression, fostering a proactive culture. Gartner Research ...

Analyst(s):   Katy Weber   |   Sanchi Bhat   |   Aparna Bhaumik
Premium Research Jun 2025
... Business capability models provide a visual representation of an institution’s essential functions, which helps improve strategic planning and resource management. Higher education CIOs can use this presentation to understand how to use these models to align functional capabilities with evolving operational ...

Analyst(s):   Robert Yanckello
Premium Research Jun 2025
... delivering strong cybersecurity controls while providing digital business enablement. This research outlines essential steps to help identity and access management leaders manage this challenge. Analysis Research Highlights Gartner Recommended Reading Gartner Research ...

Analyst(s):   Steve Wessels   |   Patricia Lara   |   Rebecca Archambault
Premium Research Aug 2025
... programs to customer needs. Marketing operations leaders must increase maturity using a step-by-step approach, navigating technological and change management hurdles surrounding customer data usage. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Chad Storlie   |   Rachel Smith
Premium Research Apr 2025
... Risk management is vital for CIO success, yet it can be very hard to execute. This research offers a proactive strategy to identify and address critical risks, helping you align with leadership and strengthen IT’s role in protecting business outcomes. Action Name Gartner Insights Abstract ...

Analyst(s):   Christiane Groth   |   Kevin Smith   |   Akanksha Pandey   |   Mary Mesaglio   |   Kabeh Vaziri   |   Alicia Mullery   |   Srinath Sampath   |   Paul Proctor
Premium Research Jul 2025
... To show audit’s contributions to improving risk management and business outcomes, chief audit executives (CAEs) need to engage stakeholders using compelling narratives and relevant metrics. Leverage this research to connect with key stakeholders, address their concerns and adapt your communications. ...

Analyst(s):   Tim Berichon   |   Margaret Moore Porter   |   Leslee McKnight
Research Oct 2025
... CFOs should leverage AI to automate scenario planning, reducing labor intensity and increasing update frequency. This allows for proactive risk management and alignment of financial strategies with evolving market conditions. Overview Introduction Analysis Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Sid Sahoo   |   Mike Lashinsky
Complimentary Research May 04 2026
... reluctant to change how they do their jobs. Seller adaptability is declining as the pace of change accelerates. It’s clear that traditional change management approaches are insufficient. Gartner insights frequently capture a common sentiment among CSOs: My organization is often “back on its heels,” managing ...
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