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Premium Research Sep 2025
... ICQs) to assess their organization’s control environment. The tool covers control questions across key audit areas such as cyber and IT, third-party management, revenue and expenditure. Overview About the Tool and Its Results Directions for Use Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Audit Research Team
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Premium Research Sep 2025
... FinOps is heavily hyped as the best way to save money in the cloud, but for some organizations, continuous cloud financial management does not offer an adequate return on investment. Heads of I&O must create a business case based on the need to govern self-service, dynamic change and complexity. More ...

Analyst(s):   Lydia Leong   |   Ken Rothenberger
Research Oct 2025
... strategic approach due to new AI products, frequent repackaging, pricing changes, and credit-based pricing models. Sourcing, procurement and vendor management leaders must leverage this five-phase approach to optimize renewal preparation and negotiation. When to Use Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Ciaran Hudson   |   Matthew Higgins   |   Hannah Decker   |   Rebecca Martin
Research Oct 2025
... frequency of Salesforce’s product, contractual and pricing changes continues to increase, creating challenges for sourcing, procurement and vendor management leaders. Use this research to monitor critical changes, identify and mitigate key risks, and leverage new opportunities for future negotiation strategy ...

Analyst(s):   Jo Liversidge   |   Matthew Higgins   |   Rebecca Martin
Research May 2026
... Gartner client? Generative AI, MCP, and agentic protocols are revolutionizing API creation, management, and security. As AI agents become primary consumers, organizations must embrace contextual docs, federated management, and modern portals — leaving legacy tools behind. Analysis Definition: Why This Is Important ...

Analyst(s):   Mark O'Neill   |   Shameen Pillai
Conference Highlight May 19 2026
... buyers are 13x more likely to report a high-quality deal — so sellers win by promoting group decision confidence, not by pushing harder.” “High-quality outcomes are measurable: when buyers experience value affirmation from sales reps, 75% report a high-quality deal. Verification beats persuasion.” Journalists ...
... impossible goal of perfect protection. However, 65 percent of CEOs say their risk management approach is falling behind. Organizations know this, and they’ve slowly devoted more resources to security, as safety and quality issues have become more dominant factors. Gartner predicts that by 2017 the typical ...
... growing segment, with 19.2 percent growth in 2014. In the software segment, vertical specific software is the fastest sub-segment due to core banking system replacements and other back-office consolidation which will steer banks from internally developed software to external packages. “Banks will continue ...
... instrumentation for governance, cloud-first/mobile-first design targeting) should be applied on all new applications, it is important to note that many older systems cannot be converted to a modern form quickly (and in some cases — ever). Some will come up for maintenance because of the changing business processes ...
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