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Research Apr 2025
... Implementation of the ServiceNow platform requires significant transformation and expertise. This research helps sourcing, procurement and vendor management leaders identify a service provider to drive the successful development, implementation and execution of a robust ServiceNow solution strategy. ...

Analyst(s):   Tom Sieber   |   Biswajit Maity   |   Andrew Miljanovski   |   Jess Aggio   |   Matt Baldino   |   Mark Ray
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Research Jun 2025
... efforts create storage inefficiencies, siloed legacy data and technical debt. Data archiving solutions enable I&O leaders to improve data life cycle management, application retirement and infrastructure efficiencies. Overview Market Definition Market Description Market Direction Market Analysis Representative ...

Analyst(s):   Michael Hoeck   |   Apurva Singh   |   Rizvan Hussain
Research Jul 2025
... Access Research Already a Gartner client? Scale and breadth of software and cloud expenditure compel IT sourcing, procurement and vendor management leaders to reevaluate and consolidate their software reseller contracts. Optimize software reseller value by leveraging this guide to negotiate a fit-for-purpose ...

Analyst(s):   Dawn Singer   |   James Chang   |   Stephen White   |   Christine Tenneson
Research May 2025
... their interactions with the board of directors. But many of them focus too much on providing financial updates and lose sight of forming a coherent management narrative that meets the board’s needs. This research provides practices CFOs should use to enhance board engagement. Overview Introduction Analysis ...

Analyst(s):   Emily Riley   |   Dymah Paige   |   Noah Gardner
Research Jun 2025
... Access Research Already a Gartner client? Increasingly complex WAN services challenge sourcing, procurement and vendor management leaders to identify the best solution to optimally balance cost and performance. Evaluate WAN services providers’ ability to meet the needs of different layers to identify ...

Analyst(s):   Katja Ruud   |   Karen Brown   |   Lisa Pierce
Premium Research Jun 2025
... Cloud architect tech professionals must balance the agility, productivity, operational and management advantages of strategic, integrated cloud infrastructure as a service and platform as a service with vendor lock-in risks. Here, we provide guidance for assessing cloud provider lock-in risks. Overview ...

Analyst(s):   Lydia Leong
Research Jul 2025
... of generative and agentic AI capabilities, resulting in pricing complexity that features credit-based models. IT sourcing, procurement and vendor management leaders can use this research to identify pricing options and minimize contract risk. Overview Strategic Planning Assumptions Introduction Analysis ...

Analyst(s):   Sachin Joshi   |   Melanie Alexander
Research Jul 2025
... Access Research Already a Gartner client? An overwhelming variety of document management and content service tools complicates making the right business choice. This research helps enterprise applications leaders use a total experience framework to navigate and evaluate technologies based on customer ...

Analyst(s):   Tim Nelms
Research Oct 2025
... Gartner client? How often should IT risk updates be shared with different leadership audiences? Use this interactive tool from Gartner’s IT Risk Management Baseline Survey to compare risk reporting cadences by region, industry and revenue, and guide timely reporting and provide assurance to technology ...

Analyst(s):   Srinath Sampath
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