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Research Aug 2019
... continue to grow, organizations need to improve protection against an attack. CIOs and IT leaders can collaborate with CISOs to ensure effective crisis management and educate employees to limit vulnerabilities to an attack. Recommended by the Authors Endnotes Gartner Insights Abstract ...

Analyst(s):   CIO Research Team
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Research Mar 2021
... expectations. Application leaders supporting customer service must improve the timeliness and fidelity of self-service content by integrating knowledge management that is enhanced by AI-enabled automation. Gartner Insights Abstract ...

Analyst(s):   Pri Rathnayake
Research Jul 2019
... digital transformation can use this case study profiling CVS Health’s architecture “forensics service” to adapt a progressive posture toward risk management and create business value in a digitally transforming enterprise. Gartner Insights Abstract ...

Analyst(s):   Enterprise Architecture Research Team
Research Jun 2020
... With EA practices evolving into internal management consultancies, enterprise architecture and technology innovation leaders must offer stakeholders a portfolio of services. Here, we outline best practices to create EA services, tell stories to vet them and identify metrics to demonstrate success. Gartner ...

Analyst(s):   Philip Allega
Research Oct 2021
... accelerates, technology leadership becomes a shared C-suite responsibility. To deliver greater value, CIOs must expand their roles beyond traditional IT management. This research highlights CIOs who have accelerated their careers while leading enterprisewide digital success. Analysis Research Highlights Gartner ...

Analyst(s):   CIO Research Team
Premium Research Sep 2024
... Navigating the high volume of GenAI announcements has been a challenge for many security leaders. This research is meant to help guide security and risk management leaders on the current best and worst GenAI capabilities in infrastructure security. More Detail Gartner Recommended Reading Gartner Research ...

Analyst(s):   Feng Gao   |   Deepak Mishra   |   Craig Lawson   |   Esraa ElTahawy
Premium Research Sep 2024
... models and data ecosystems that will accelerate enterprise access to AI/GenAI capabilities. This report describes how product leaders can address risk management challenges to drive user trust and adoption. Overview Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   John Santoro   |   Annette Zimmermann   |   Kara Batty   |   Aakanksha Bansal   |   Nick Ingelbrecht   |   Tuong Nguyen
Premium Research Jun 2024
... Successful management of material constraints at external manufacturers is challenging, requiring alignment between stakeholders across multiple companies. This research summarizes different tactics that supply chain planning leaders can use to minimize the service impact of material constraints. More ...

Analyst(s):   Sarah Gilchrist   |   Noha Samara
Research Jan 2025
... solution requires careful consideration to avoid integration, deployment and user experience challenges. This Toolkit will help security and risk management leaders develop an RFP targeted at NDR assessment and procurement. Gartner Research ...

Analyst(s):   John Collins
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