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Premium Research Jan 2025
... failures without CNAPPs, as they offer essential security for cloud-native applications, minimizing business risks. This note guides security and risk management leaders to learn from the implementation experiences of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner Recommended ...

Analyst(s):   Peer Contributors
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Premium Research Apr 2025
... The NIS2 Directive legislates the need for enhanced cyber hygiene within organizations. This document equips security and risk management leaders with a structured approach to risk identification and prioritization, enabling them to better protect critical business operations and infrastructure. Strategic ...

Analyst(s):   Brent Predovich   |   Lisa Neubauer   |   Arthur Sivanathan   |   Josh Murphy
Premium Research Jan 2025
... Advancing to Level 3 in Gartner’s five-level customer experience management maturity model is the most challenging step for most organizations. Revenue and retention leaders can use this research to make progress in understanding customers, setting a winning strategy and measuring CX impact. Overview ...

Analyst(s):   Chad Storlie   |   Maria Marino   |   Michael Chiu
Premium Research Dec 2024
... to educate business buyers on IT procurement best practices. This research highlights five key principles that IT sourcing, procurement and vendor management leaders should include in a business-led IT procurement policy. More Detail Gartner Recommended Reading Gartner Research ...

Analyst(s):   Ryuichi Tsuchiya
Premium Research Nov 2024
... presidential administration. This presentation highlights some of the key potential changes in government policy and offers a framework to help executive management and directors consider the likely impact on their organization. How to Use This Presentation Gartner Recommended Reading Gartner Research ...

Analyst(s):   Abbott Martin   |   Chris Audet
Premium Research Nov 2024
... Join us to review our latest emerging risks benchmarking survey results and learn how risk management leaders identify and manage the big over-the-horizon risks to their organizations. Panelists will also discuss their internal-risk-sensing approaches and observations on the current environment. Session ...

Analyst(s):   Alex Ossington
Premium Research Nov 2024
... healthcare innovations offer valuable insights for CSCOs, such as how to enhance partnerships and collaborations, and improve supply chain processes and management. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Maria Nieradka   |   Eric O'Daffer   |   Salil Joshi
Premium Research Dec 2024
... service desk but aren’t sure where to start. This infographic provides a roadmap for I&O leaders to move from conventional, highly manual incident management practices to AI-augmented incident orchestration. Overview Gartner Recommended Reading Gartner Research ...

Analyst(s):   Philip Dawson   |   Chris Laske
Research Dec 2024
... impact analysis is the center of the universe for resilience-related initiatives. This toolkit contains two tool options to help security and risk management leaders prioritize business functions and align requirements. When to Use Directions for Use Gartner Recommended Reading Gartner Research ...

Analyst(s):   Ron Blair   |   David Gregory
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