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Research May 2024
... Access Research Already a Gartner client? Sourcing, procurement and vendor management leaders negotiating Microsoft contracts should be aware of crucial terms to mitigate risk, reduce costs and achieve optimal business outcomes. Use this Tool to understand these risks and negotiate optimal contract terms ...

Analyst(s):   Yoann Bianic   |   Dolores Ianni   |   Ben Jepson   |   Adam DeJoy
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Premium Research May 2024
... The growing use of cloud-based data warehouses is reshaping the concept of an “integrated suite” martech strategy. To optimize data management, marketing operations leaders must weigh the benefits and impacts that data warehouses have on their martech and data ecosystems. Data Snapshot Data Insights ...

Analyst(s):   Tia Smart   |   Benjamin Bloom
Research May 2024
... growth is nearly impossible when customers disengage. Revenue and retention leaders need partnerships between customer success teams and account management teams that retain and grow customers and deliver seamless interactions to realize current value and pursue future value. Overview Introduction Analysis ...

Analyst(s):   Michael Maziarka   |   Daniel Hawkyard
Research Jun 2024
... and conditions that govern the engagement relationship between two parties based on the agreed statement of work. Sourcing, procurement and vendor management leaders can use this tool to review contract details to prepare for negotiations. When to Use Directions for Use Gartner Research ...

Analyst(s):   Shubham Rathore   |   Biswajit Maity   |   Akshit Malik
Premium Research Jun 2024
... teams harness generative AI to free up time for high-value, strategic work? In this Strategic GC Podcast episode, we talk about using it for contract management and legal research, and how GC can enable the culture shift required to get lawyers to make the most of the technology. Gartner Research ...

Analyst(s):   Laura Cohn   |   Chris Audet
Research Jul 2024
... Knowing the price range for outsourced digital workplace services is essential to determining whether to outsource. Sourcing, procurement and vendor management leaders can use this tool to estimate pricing for ODWS that includes service desk, deskside, device and mobile device support. When to Use Gartner ...

Analyst(s):   Matt Baldino   |   Biswajit Maity   |   Andrea Lanzavecchia   |   Tom Sieber   |   Karl Rosander
Premium Research Jan 2024
... organizations shortlist Microsoft Defender for Endpoint as an endpoint security solution but it is not a one-size-fits-all tool. Security and risk management technical professionals must assess these five potential pitfalls to determine if MDE is a good fit for their organization. Overview Analysis Recommendations ...

Analyst(s):   Eric Grenier
Research Mar 2024
... Gartner client? A Gartner survey shows 63% of organizations worldwide have fully or partially implemented a zero-trust strategy. Security and risk management leaders must understand three recommendations from these implementations: scope early, communicate through metrics and anticipate staffing and cost ...

Analyst(s):   Dale Koeppen   |   Thomas Lintemuth   |   John Watts
Research Jun 2024
... Access Research Already a Gartner client? Operations risk management and RCSA methodologies do not support a comprehensive assessment of resilience risk because important components in the analysis are missing. This research shows heads of ERM how to enhance the RCSA in support of resiliency risk assessments ...

Analyst(s):   David Martens
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