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Research Jul 2024
... enterprise agreement is challenging, due to rising costs, licensing complexity, new products and possible vendor lock-in. Sourcing, procurement and vendor management leaders should use this five-phase approach to optimize renewal preparation and increase leverage for negotiation. Overview Strategic Planning Assumptions ...

Analyst(s):   Aadil Nanji   |   Ben Jepson   |   Samantha Ruiz   |   James Chang
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Research Jul 2024
... data sovereignty force multinationals to break their highly integrated operations, and China is where major change may take place. Security and risk management leaders should plan for the changes to security operating models in China for different levels of localization. Overview Introduction Analysis Gartner ...

Analyst(s):   Mia Yu   |   Jie Zhang
Research Sep 2024
... adoption may inadvertently harm an enterprise’s environmental sustainability performance. This research enables sourcing, procurement and vendor management leaders to take a performance-driven approach to assessing environmental impacts of cloud providers, locations and commercial options. Overview ...

Analyst(s):   Autumn Stanish   |   Stephen White
Research Jan 2024
... percentage of an organization’s software and SaaS infrastructure, and Unified Support is the default support offering. Sourcing, procurement and vendor management leaders can use this Tool when evaluating alternative solutions for optimum value and service. When to Use Directions for Use Gartner Recommended ...

Analyst(s):   Adam DeJoy   |   Yoann Bianic   |   Michael Silver   |   Aadil Nanji
Research Jan 2024
... M365 Copilot) holds promise, but a careful evaluation of Microsoft’s workplace generative AI offering is needed. Sourcing, procurement and vendor management leaders must confirm M365 Copilot value, evaluate and negotiate T&Cs and negotiate advanced pricing concessions. Overview Strategic Planning Assumptions ...

Analyst(s):   Samantha Ruiz   |   Simone Cleminson   |   Aadil Nanji   |   Ben Jepson   |   Adam DeJoy   |   Yoann Bianic   |   Michael Silver   |   Stephen White   |   Domenico Scriva   |   Dolores Ianni
Research Jan 2024
... Access Research Already a Gartner client? Talent management leaders must collaborate with four key groups to ensure their internal talent marketplace fulfills business needs, adoption goals, and desired outcomes around internal mobility and career growth. Use this tool to determine your collaboration ...

Analyst(s):   Colleen Malley
Research Feb 2024
... Access Research Already a Gartner client? Selecting the right IT service management platform will be challenging if relying exclusively on ITIL-based RFP templates. I&O leaders should use this five-step buyer’s guide to plan appropriate budgets and avoid oversubscribing to features they cannot use. ...

Analyst(s):   Rich Doheny   |   Chris Matchett
Research Mar 2024
... Access Research Already a Gartner client? Fast-changing business needs and challenging labor markets require IT sourcing procurement and vendor management leaders to rethink their talent strategies. This research provides four actions IT SPVM leaders must take to build effective teams equipped to enable ...

Analyst(s):   Jaswant Kalay
Research Oct 2024
... Salesforce customers often ask how they can create leverage in their Salesforce negotiations. This research provides sourcing, procurement and vendor management leaders a three-step process for navigating and leveraging Salesforce’s business priorities and sales tactics to reduce long-term costs. Overview ...

Analyst(s):   Rebecca Martin   |   Jo Liversidge   |   Hannah Decker   |   Monica Baranwal   |   Quintin Casper
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