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Premium Research Oct 2023
... DTW 2023 Ignite event point to urgent areas that CSP CIOs need to address: increase the bargaining power of hyperscalers; trust, risk and security management as an afterthought, an emerging risk from GenAI; and autonomous networks’ acceleration. Overview What You Need to Know Gartner Recommended Reading ...

Analyst(s):   Mike Edholm   |   Mounish Rai   |   Jouni Forsman
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Research Dec 2020
... expectations. Application leaders supporting customer service must improve the timeliness and fidelity of self-service content by integrating knowledge management that is enhanced by AI-enabled automation. Overview Introduction Analysis Gartner Recommended Reading Note 1: Definition of Terms Gartner Insights ...

Analyst(s):   Pri Rathnayake
Research Nov 2021
... Access Insights Already a Gartner client? With EA practices evolving into internal management consultancies, enterprise architecture and technology innovation leaders must offer stakeholders a portfolio of services. Here, we describe how to create EA services, tell stories that vet them and identify ...

Analyst(s):   Philip Allega
Research Jul 2020
... Through flexible funding and resourcing, management of dependencies across product teams, and methods to boost team members’ understanding of the enterprise context, Autodesk’s application leaders provide responsiveness and efficiency in resourcing models when shifting from projects to products. Overview ...

Analyst(s):   Applications Research Team
Research May 2020
... Access Insights Already a Gartner client? Organizations worldwide are responding to the cost management challenges that have surfaced as a result of the novel coronavirus. CIOs need to develop a plan for the phases of response, recovery and renewal with a consideration of cost, value and risk. Overview ...

Analyst(s):   James Anderson
Premium Research Nov 2019
... Whether newly appointed or under new executive management, the first months a CMO is on the job are crucial determinants of success or failure. Use this research to learn the four habits that will make your early days as a CMO a springboard to successful long-term tenure. Overview Introduction Analysis ...

Analyst(s):   Marc Brown
Premium Research Nov 2019
... flags those with potential SOX impact. This case teaches corporate controllers how to streamline the SOX screening process, enabling the SOX program management office to focus on value-adding activities and risk mitigation. Overview Solution Highlights Challenge Business Context About This Research Recommended ...

Analyst(s):   Finance Research Team
Research May 2021
... Access Insights Already a Gartner client? Security and risk management leaders need to document, manage and communicate cyber- and IT-related risks to business leaders on an ongoing basis. This Toolkit provides a set of tools to document risk, issues and related plans for remediation of risks for organizations ...

Analyst(s):   Claude Mandy   |   Khushbu Pratap   |   Deepti Gopal
Research Oct 2019
... Ideally, as cost optimization programs evolve to focus on identifying and delivering business outcomes, IT cost management programs progress to support strategic investment in business-valued deliverables — digital value optimization. Overview Cut Expenditure Structured Spend Optimization Invest in Business ...

Analyst(s):   Robert Naegle   |   Sanil Solanki   |   Chris Howard
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