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Research Jan 2024
... operations activities with the goal of maturation, however, they remain challenged in keeping up with rapidly evolving threats. Security and risk management leaders can use these five initiatives to fortify their cyber defense efforts while fostering greater returns on security investments. Overview ...

Analyst(s):   Jonathan Nunez   |   Henrique Teixeira   |   Carlos De Sola Caraballo
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Research Aug 2024
... Research Already a Gartner client? SAP on-premises license audits are a risk that customers must prepare for. IT sourcing, procurement and vendor management leaders receiving an SAP audit notification should use this research to understand and minimize compliance issues, navigate the audit process and ...

Analyst(s):   Calum McDonald   |   Ciaran Hudson
Premium Research Jul 2024
... A digital experience platform is designed to provide content management capabilities and support personalized digital experiences across different use cases in the customer journey. Application leaders can learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommended ...

Analyst(s):   Peer Contributors
Premium Research Feb 2024
... Talent management is a top challenge for CTOs. They must acquire the right talent and skill sets to exploit emerging technologies, or else they risk delivering suboptimal value from those technologies. This means using multiple sources to tap into talent that is in short supply and high demand. Data ...

Analyst(s):   Ankita Khilare   |   Samantha Searle   |   Aishita Shukla
Research Sep 2024
... retention implementation is one of the most challenging tasks in any privacy or data governance program. This research enables security and risk management leaders to identify and overcome key pitfalls and adapt their data retention strategy to be practical, measurable and risk-based. Overview Strategic ...

Analyst(s):   Nader Henein
Research Sep 2024
... service desk staffing are often driven by short-term events and poor diagnosis of IT service desk performance issues. This research helps IT service management leaders to identify the key steps required to develop an IT service desk staffing strategy. Overview Introduction Analysis Gartner Recommended Reading ...

Analyst(s):   Jen Lichucki   |   Siddharth Shetty   |   DD Mishra
Premium Research Aug 2024
... leveraging generative AI — from builder platforms to embedding capabilities across its products and businesses. Sourcing, procurement and vendor management leaders can use this research for the latest insights on Amazon as a strategic vendor in a rapidly evolving landscape. Overall Rating Detailed Rating ...

Analyst(s):   Lydia Leong   |   Adam Woodyer   |   Jim Hare   |   Dennis Gaughan   |   David Wright   |   Dolores Ianni   |   Ed Anderson
Research Sep 2024
... learning in support of enterprise networks operation for years. Generative AI is now enabling new ways to enhance customer experiences, simplify network management and gain cost-efficiency. Overview Strategic Planning Assumption Introduction Market Trend Gartner Recommended Reading Note 1: Challenges and Concerns ...

Analyst(s):   Ajit Patankar   |   Gaspar Valdivia   |   Nitin Narang
Research Sep 2024
... Office, Outlook, Teams, SharePoint, OneDrive, etc.) optimizes productivity through collaboration and communications. Sourcing, procurement and vendor management leaders should use this guide to select service providers who can deliver business productivity goals. Overview Strategic Planning Assumption Market ...

Analyst(s):   Biswajit Maity   |   Mark Ray   |   Tom Sieber   |   Matt Baldino
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