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Research Apr 2025
... Access Research Already a Gartner client? DevOps toolchains enable organizations to improve delivery efficiency, ensure quality and drive innovation. I&O leaders must develop a toolchain strategy by collaborating with development, security and product teams, focusing on enabling their needs to deliver ...

Analyst(s):   Hassan Ennaciri   |   Chris Saunderson   |   Daniel Betts   |   Uzair Amin
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Premium Research Apr 2025
... Buying groups are 40% less likely to complete a high-quality purchase when communication is tailored to the B2B buyer’s role (versus not tailored at all). CMOs can use this research to create messaging and content that connects with buyers on a personal level and also supports group buying decisions. ...

Analyst(s):   Sharon Cantor Ceurvorst   |   Nicole Coskren   |   Martin DeWitt   |   Hayden Norris
Premium Research May 2025
... Audit committees rely on their chief audit executives for quality information, while CAEs need their AC’s support and direction. CAEs can use and leverage all three interactions with audit committees — one-on-one with the AC chair, private meeting with all AC members and the formal AC meeting. Analysis ...

Analyst(s):   Tim Berichon
Premium Research Jun 2025
... Teams must adopt a strategic approach to ensure software quality when managing business change requests in fast-paced software release cycles. This research provides software engineers with a step-by-step guide for implementing continuous testing in continuous integration pipelines. Overview Problem ...

Analyst(s):   Sushant Singhal
Premium Research Jul 2025
... RevOps leaders should prepare for agentic AI’s transformative impact on how their teams support go-to-market execution. By leveraging AI for data quality, governance, analytics and revtech administration, they can drive better decision making and enhance their strategic role in the organization. Overview ...

Analyst(s):   Daniel O'Sullivan   |   Steve Rietberg   |   Alan Lopez
Research Sep 2025
... responsibilities, skills and qualifications required for the head of sales operations role. CSOs and recruiters should tailor this template to craft high-quality job descriptions when hiring the head of sales operations. When to Use Directions for Use Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Tyler Huguley   |   Sandhya Mahadevan
Research Aug 2020
... communicate the impact of disruptive events, such as COVID-19, on risk profiles. Designing the “right” processes to capture the “right” metrics helps risk management leaders understand and achieve changes in an evolving risk environment. Overview Directions for Use Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Enterprise Risk Management Research Team
Research Jan 2019
... ERM programs?" Measuring the effectiveness of the ERM function is challenging, since it is difficult to determine the quantifiable value that risk management brings to the organization. More Detail ERM Improvement Initiatives Recommended by Authors Gartner Insights Abstract ...

Analyst(s):   Enterprise Risk Management Research Team
Research Sep 2021
... This compilation of risk appetite statements is designed to provide risk management leaders with examples of how their peers structure and convey the levels and types of risk they are willing to assume. Use the examples in the deck as templates to build or upgrade your risk appetite statements. Gartner ...

Analyst(s):   Enterprise Risk Management Research Team
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