... Digital business transformation and product-centric delivery models are dramatically changing the role and mandate of program and portfolio management leaders. This initiative provides building blocks to design and manage a business-outcome-driven PPM/PMO program in an ever-changing digital world. Scope ...
Analyst(s): Lars Mieritz | Robert Handler | Daniel Stang
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... Access Research Already a Gartner client? Just stopping by? Product and service evolution and management is the set of ongoing activities needed to maintain and grow an existing product or service throughout its life cycle. These activities include continued innovation and evolution while managing complex ...
... Label and artwork management applications govern product and packaging content for physical and digital assets. To optimize their labeling and artwork processes and investment strategies, supply chain technology leaders should use this research to learn more about key market dynamics and vendors. Overview ...
... Subscription and recurring billing management applications enable the rapidly expanding subscription economy. Application leaders should use this report to understand the key capabilities of these applications and identify potential software vendors. Overview Market Definition Market Description Market ...
... This 2-Min Consult the Board survey summary contains perspectives from 21 members regarding their experiences of using contract lifecycle management (CLM) tools for buy-side and sell-side contracts. The summary also analyzes whether members plan to implement a single enterprise-wide CLM tool for buy- ...
... Access Insights Already a Gartner client? The master data management software market grew at 2.1% in U.S. dollars in 2020 to reach $1.37 billion. Rapid growth by smaller vendors, including those with a cloud offering, was tempered by the declining growth by some of the larger, more-established providers ...
Analyst(s): Vanitha Dsilva | Sharat Menon | Alan Dayley
... and analytics officers play a critical role in driving and overseeing major business changes to deliver enterprise value. Clear, actionable change-management plans are essential for both proactive and reactive data-driven change. Analysis Research Highlights Gartner Recommended Reading Gartner Recommended ...
... Access Research Already a Gartner client? Successful IT service management requires an integrated approach that builds on strong relationships to deliver service aligned with business expectations. Use this 100-day plan to assess your ITSM team’s ability to meet the organization’s needs and whether further ...
... limited focus on end-to-end service journeys result in high customer effort and costs. Customer service and support leaders can install a journey management discipline with this roadmap, driving CX and business outcomes through holistic design and continuous improvement. Overview Strategic Planning Assumption ...
Analyst(s): Christopher Sladdin | Daniel O'Sullivan