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Research Jul 2020
... infrastructure and fundamental communications capabilities for society.COVID-19 has brought communication capabilities to the forefront, and placed cost management pressures on all providers. Gartner Insights Abstract ...

Analyst(s):   Neil Osmond   |   Chris Ganly
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Premium Research Feb 2024
... Choosing the right DBMS for the right workload is vital to the success of data management and analytics. With numerous types in the market, selecting the proper DBMS can be problematic. This guidance helps data and analytics technical professionals choose the best DBMS for their specific needs. Session ...

Analyst(s):   Lyn Robison
Premium Research Apr 2024
... The product management profession continues to rely on outdated mental models of the job. Product managers in technology and services companies need to update these models to better reflect the role’s complexity and target hiring and development practices toward specific skills. Overview Analysis The ...

Analyst(s):   Charles Sutherland   |   Clifton Gilley   |   Dan Tolan
Premium Research May 2024
... Unified endpoint management tools enable organizations to manage different types of devices, such as computers and smartphones, through a centralized console. Infrastructure and operations leaders can learn from ratings and reviews by their peers shared on Gartner Peer Insights. Voice of the Customer ...

Analyst(s):   Peer Contributors
Premium Research Jun 2024
... This guide is designed to help leaders of the operations function in financial services address change management pain points common during the adoption of automation. It provides tools and guidance that can be used to help employees adapt to a more automated function. Overview Steps Gartner Recommended ...

Analyst(s):   Hannah Edmunds   |   Kristy Hoffman
Premium Research Jul 2024
... are often complex, leading to high effort for customers and high costs for businesses. Service and support leaders can implement customer journey management — the discipline of designing, deploying and continuously improving journeys — to drive consistent and seamless CX. Overview Introduction Analysis ...

Analyst(s):   Christopher Sladdin   |   Daniel O'Sullivan
Premium Research Nov 2024
... prioritize the right initiatives and promote practices that maximize value from digital investments to attain desired outcomes. This note guides portfolio management leaders to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner Recommended ...

Analyst(s):   Peer Contributors
Premium Research Mar 2024
... UEM tools are key to managing, securing and enabling technology for distributed enterprises that provide agent and agentless management of computers/mobile devices through a single console. I&O leaders can learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview ...

Analyst(s):   Peer Contributors
Premium Research Oct 2024
... Five generations of clients, global economic uncertainty and evolving, digitally forward business models create opportunities and risks for wealth management firms. WM CIOs can adopt, trial or assess these top technology trends to influence priorities, strategies and execution. Overview What You Need to ...

Analyst(s):   Melissa Hilbert   |   Priyanka Shukla   |   Christopher Sladdin   |   Chuck Thomas
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