... This guide is designed to help leaders of the operations function in financial services address change management pain points common during the adoption of automation. It provides tools and guidance that can be used to help employees adapt to a more automated function. Overview Steps Gartner Recommended ...
Analyst(s): Hannah Edmunds | Kristy Hoffman
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... are often complex, leading to high effort for customers and high costs for businesses. Service and support leaders can implement customer journey management — the discipline of designing, deploying and continuously improving journeys — to drive consistent and seamless CX. Overview Introduction Analysis ...
Analyst(s): Christopher Sladdin | Daniel O'Sullivan
... prioritize the right initiatives and promote practices that maximize value from digital investments to attain desired outcomes. This note guides portfolio management leaders to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner Recommended ...
... UEM tools are key to managing, securing and enabling technology for distributed enterprises that provide agent and agentless management of computers/mobile devices through a single console. I&O leaders can learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview ...
... Five generations of clients, global economic uncertainty and evolving, digitally forward business models create opportunities and risks for wealth management firms. WM CIOs can adopt, trial or assess these top technology trends to influence priorities, strategies and execution. Overview What You Need to ...
Analyst(s): Melissa Hilbert | Priyanka Shukla | Christopher Sladdin | Chuck Thomas
... Contract life cycle management solutions help organizations in effectively managing the full-contract life cycle to promote efficiency, transparency and uniformity in the contracting process. Application leaders can learn from ratings and reviews by their peers shared on Gartner Peer Insights. Voice ...
... Gartner client? As public cloud adoption accelerates, managing the cloud environment becomes more complex. I&O leaders must adopt a cloud financial management framework, define their tooling requirements, and choose the appropriate tools and services. Overview Introduction Analysis Gartner Recommended Reading ...
... U.S. federal CIOs can use this tool for evaluating their organization’s AI risk posture against the NIST 100-1 AI Risk Management Framework functions. The output is a compliance-focused plan to guide evaluation, procurement, implementation and operations of AI solutions. When to Use Directions for Use ...
... Join us as Gartner experts delve into strategies for improving the effectiveness of third-party risk management. Chief compliance and ethics officers and other assurance leaders with oversight for TPRM will learn how to leverage best practices to rapidly mature and scale third-party risk activities. ...