... Rapidly changing U.S. policy, coupled with ongoing global trade disputes, have intensified global volatility, uncertainty, complexity and ambiguity (VUCA). Since early Q2 2025, enterprises have faced a strategic standstill, reluctant to engage in new strategic, commercial and economic decision-makin ...
Analyst(s): John Lovelock
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... Who are the world’s best marketers and communicators and what can you learn from them? Join this complimentary Gartner marketing webinar as we unveil who the winners of the 2025 Gartner Marketing & Communications Awards are. Learn why they achieved their award and discover key highlights from their ...
... Contract life cycle management software creates and stores contracts in a centralized repository to manage them from the initiation stage through the award, compliance and renewal stages. Application leaders can learn from the implementation experience of their peers shared on Gartner Peer Insights. ...
... Traditional CRM alone cannot deliver end-to-end government services, so CIOs must lead with a holistic service management and delivery approach to achieve their mission. Use this research to learn what is required beyond CRM and explore wider reflections about key capabilities for citizen services. ...
... case study helps CIOs learn from THIQAH’s digital transformation to provide product teams with guidance, metrics and incentives to improve product management maturity. Case Overview Contributors Gartner Recommended Reading Presentation Deck Gartner Research ...
... The workforce engagement management landscape is fragmented and has lagged CCaaS growth, but GenAI promises to enhance productivity, improve satisfaction, drive retention, and solve skills shortage and compliance. WEM product managers should consult this research to design appealing features. Overview ...
... Field service management software is specialized for organizations that send technicians to customer locations to repair or maintain equipment. Application leaders can use this research to define the key capabilities and the benefits their organizations should gain from each functionality category. ...
... data, insights and business value. To exploit data product value at scale, products must be thoughtfully designed, alongside the necessary product management and execution competencies. Overview Strategic Planning Assumptions Introduction Analysis Gartner Recommended Reading Gartner Insights Abstract ...
... and social volatility requires organizations to find new ways to scale productivity, invest in innovation, and grow and retain revenue. Investment management CIOs can adopt, trial or assess these top technology trends to influence priorities, strategies and execution. Overview What You Need to Know Gartner ...