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Premium Research Apr 2026
... institutions to perform a periodic Bank Secrecy Act/Anti-Money-Laundering/Counter-Finance Terrorism and OFAC risk assessment. Heads of enterprise risk management can use the attached template to perform a risk assessment and assess compliance with key regulatory requirements. When to Use Directions for Use ...

Analyst(s):   David Martens
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Research May 2026
... decline from fragmented, clinician-managed supply chains. Healthcare chief supply chain officers must centralize and professionalize lab supply chain management to enable lab profitability and viability. Insights at a Glance Impact Actions Cautions How to Execute Success Measures Gartner Recommended Reading ...

Analyst(s):   Bruce Gilmore   |   Salil Joshi
Premium Research Jun 2026
... Acquisitions by Cisco and Palo Alto Networks in the identity access management market are driven by identities extending to AI agents and machines. This research helps cybersecurity leaders and CIOs emphasize an identity-first approach and collaboration between IAM and cybersecurity teams. Insights at ...

Analyst(s):   Mohini Dukes   |   Paul Mezzera
Premium Research Jun 2026
... enterprise value, as it sharpens executives’ oversight and enables risk-conscious decisions. This tool offers IT sourcing, procurement and vendor management leaders a customizable template to build board-level reports on IT vendor risks and drive action. When to Use Directions for Use Contributors Gartner ...

Analyst(s):   Jaswant Kalay   |   Bridget Lee
Premium Research Jun 2026
... industry-specific business needs is driving rapid growth and evolution of the CSD services market. This note guides sourcing, procurement and vendor management leaders to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner Recommended ...

Analyst(s):   Peer Community Contributor
Premium Research Apr 2026
... adoption shape leverage before negotiations, but negotiation mandates and expectations often do not reflect this. IT sourcing, procurement and vendor management leaders play a critical role in aligning mandates with actual leverage to avoid misaligned outcomes. Insights at a Glance Strategic Planning Assumptions ...

Analyst(s):   Allison Adams
Premium Research Apr 2026
... Clients are operating at the low ends of customer experience management maturity, according to Gartner’s CX IT Score. This research provides enterprise applications leaders with actions to mature their CX strategies by applying a total experience approach to specific, complex customer challenges. Insights ...

Analyst(s):   Ilona Hansen   |   Michael Chiu   |   Jason Wong
Premium Research Jun 2026
... improving pricing data, insourcing or shifting business-as-usual and commodity work to more cost-effective providers, and focusing on active matter management over prescriptive controls. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Rachel Pakianathan
Premium Research May 2026
... Key risk indicators help IT sourcing, procurement and vendor management (SPVM) leaders reduce risk incidents, costs and disruptions. This brief explains how to pair leading and lagging KRIs and how to build a balanced dashboard to monitor vendor risk against set tolerances. Insights at a Glance Issue ...

Analyst(s):   Tyler Smith
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