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Research Feb 2025
... client? Midsize enterprises struggle to balance time and resources between new acquisitions and existing customer expansion. To more efficiently find quality net-new customers with a propensity for long-term expansion, product marketers should connect demand generation with customer success. Overview Data ...

Analyst(s):   Suzanne White
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Research Dec 2020
... To support the delivery of high-quality user experience, application leaders must incorporate UX skills and duties into nondesigner roles (known as citizen designers). Use this guide to build UX skills in nondesigners and to help them establish mentoring relationships with professional UX designers. ...

Analyst(s):   Applications Research Team
Research Apr 2021
... Under extreme financial stress, CIOs must occasionally go beyond conventional cost-cutting measures and trade IT delivery quality for essential cost savings. This research guides CIOs on an orderly approach to unconventional IT cost reduction practices. Overview Introduction Analysis Gartner Recommended ...

Analyst(s):   Simon Cushing   |   Rich McAvey
Premium Research Nov 2024
... Conversational AI can provide high-quality customer experiences if deployed well. However, it can also become a massive cost for the business. This webinar will help customer service and support leaders understand the promises and pitfalls of conversational AI. About the Speaker Session Description ...

Analyst(s):   Lauren Villeneuve   |   Olivia Foster
Premium Research Apr 2024
... Generative AI could transform recruiting by streamlining the hiring process, improving candidate quality and enhancing efficiency. Recruiting leaders can use this research to determine how early adopters are using GenAI and assessing its effectiveness. Data Snapshot Data Insights What You Need to Know ...

Analyst(s):   Tavisha Dua
Premium Research Nov 2024
... Organizations building production-ready AI solutions struggle to successfully curate high-quality, AI-ready data. Data and analytics technical professionals can use the guidance in this research to prepare and generate AI-ready data with the assessed platforms, tools, technologies and techniques. Overview ...

Analyst(s):   Zain Khan
Research Mar 2021
... Water utilities must deliver high-quality, essential access and service at low cost while facing down strong forces of challenge and change. Water utility CIOs should invest in technologies with the dual focus of optimizing performance and transforming the business. Overview Strategic Planning Assumption ...

Analyst(s):   Ethan Cohen
Premium Research May 2024
... Demonstrating compliance program effectiveness amid data access, quality and governance challenges necessitates a CCEO-CDAO partnership upon which a robust D&A and AI strategy can be built. Partnering with the CDAO will enable that shift and empower CCEOs to increase risk monitoring impact. More Detail ...

Analyst(s):   Lydia Clougherty Jones   |   Lauren Kornutick
... require changes to application testing, vulnerability, identity and access management (IAM) — the list goes on. Handling network scale, data transfer methods and memory usage differences will also require changes. Governance, management and operations of security functions will need to change to accommodate ...
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