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Webinar On-Demand
... intelligence (AI) for IT operations (AIOps) platforms improve analysis and insight across the application life cycle, augmenting IT service management (ITSM), IT operations management (ITOM) tools and automation. Gartner defines AIOps platforms as tools that apply AI and data analytics to augment, accelerate and ...

Analyst(s):   Adrian Wong   |   Sami Samir Hanouneh
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Announcement March 11 2024
... expertise. Acknowledge that action models and autonomous agents aren’t a substitute for prompt engineering — their ultimate potential remains tied to the quality of the prompts they receive. Balance between autonomy and control through extended pilots and rigorous agent monitoring. Gartner clients can read more ...
... Financial Services Revenue $20B+ Employees 18,000+ Related Gartner resources Webinar: CMOs, Prepare Your Organization to Deliver on GenAI 3 Change Management Actions to Support Marketing’s AI Adoption CMOs: Here's How to Drive Value From Martech ...
... considerable time in Asia, Europe. Mexico and Brazil building logistics capabilities for the business and customers. Logistics strategy and operations 3PL management and outsourcing Strategic sourcing logistics services Trade and tariff policy Logistics cost optimization Logistics and Fulfillment Transformation ...
Research Jan 2026
... sectors. This research offers resources to help CIOs and technology leaders learn how other CIOs worldwide manage strategic business, technical and management priorities to face those challenges. Analysis Research Highlights Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Melissa Rossi Wood   |   Zahra Urooj   |   Daniel Sanchez Reina
Premium Research Feb 2026
... CFO cost expectations; yet, most aren’t confident they can deliver. Sustained cost excellence requires CSCOs to take an assertive approach to cost management, coupling deep cost knowledge with process guardrails to systematize better cost decision making. Key Findings Introduction Analysis Conclusion ...

Analyst(s):   Olivia Marino   |   Benjamin Jury
Premium Research Feb 2026
... services marketplaces are emerging as a faster, lower friction alternative to traditional sourcing. This research helps sourcing, procurement and vendor management leaders use marketplaces to identify candidates, accelerate low-risk service buys, and navigate evolving private-offer models. Insights at a Glance ...

Analyst(s):   Alan Stanley
Premium Research Mar 2026
... existing and emerging nontechnical AI trends that will be critical for heads of enterprise architecture to consider as they take on more AI strategy management and assess opportunities for deployment. These include trends around AI regulation, workforce transformation, and ancillary costs. Insights at a ...

Analyst(s):   Rimma Gurevich
Premium Research Mar 2026
... agent adoption by selecting a harness product (such as Claude Code, OpenAI Codex or Kiro) and assigning platform engineering teams to own context management, real-time backpressure and verification gates. Insights at a Glance Strategic Planning Assumption Issue Impact More Detail Gartner Recommended Reading ...

Analyst(s):   C.A. Swan
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