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Research Feb 2026
... provides a way to calculate ROI by quantifying retention savings, funding accuracy, capacity growth, the elimination of transcription costs and license management. Gartner Insights Abstract ...

Analyst(s):   Robert Potts
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Premium Research Mar 2026
... security breaches should invest in user authentication tools to protect resources and prevent account takeovers. This note guides identity and access management leaders to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner Recommended ...

Analyst(s):   Peer Community Contributor
Premium Research Mar 2026
... even for firms outside the region. To boost resilience, CSCOs must join forces with CISOs and CIOs to move from static plans to proactive crisis management amid rising geopolitical threats. Insights at a Glance Issue Impact Implications Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Mark Atwood   |   David Gonzalez   |   Katell Thielemann   |   Sam Olyaei   |   Suzie Petrusic
Premium Research Mar 2026
... Infrastructure platform engineers should use this framework to unify infrastructure, application and network telemetry and enable efficient fleet management while leveraging OpenTelemetry, eBPF and AI. Overview Problem Statement The Gartner Approach The Guidance Framework Risks and Pitfalls Gartner Recommended ...

Analyst(s):   Dylan Roberts
Premium Research Jan 2026
... They need a vision that prepares for AI ecosystem consolidation, aligns product investments with customers’ AI readiness, and focuses the product management organization’s use of GenAI tools. Overview Recommended Actions Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Dan Tolan   |   Chris Meering   |   Ron Burns   |   Charles Sutherland
Research Feb 2026
... Gartner client? AI technology is redefining the scope and responsibilities of CPOs and their teams, creating an inflection point in the value product management delivers. CPOs must reconstruct their product organizations to fully capture the opportunity AI provides to improve speed, accuracy and effectiveness ...

Analyst(s):   Chris Meering
Premium Research Mar 2026
... Third-party risk management technologies automate the assessment, analysis, mitigation and monitoring of IT vendor risks. Recent advances and innovations in this market present the opportunity to save time and improve insights; however, applying AI requires caution. Insights at a Glance Issue Context ...

Analyst(s):   Luke Ellery   |   Bridget Lee   |   Joanne Spencer   |   Dawn Singer
Premium Research Feb 2026
... Organizational change success relies on employee support. This toolkit helps PMO leaders and other change management leaders assess adoption likelihood using the seven-item IMPACT survey. Use these tools to diagnose risks and update stakeholder engagement plans to ensure success. When to Use Directions ...

Analyst(s):   Cynthia Phillips
Premium Research Feb 2026
... increasing levels of misinformation, understanding and addressing the beliefs underlying audience perceptions is critical. CCOs responsible for reputation management must design impactful messages that challenge and change audiences’ existing mental models. Insights at a Glance Issue Context Impact Brief More ...

Analyst(s):   Michelyne Chavez
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