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Research Apr 2026
... teams scale and AI adoption increases operational demands. A product operations role is essential to meeting the demands created by metrics-based management while raising the efficiency, morale and effectiveness of the product team. Overview Analysis Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Clifton Gilley   |   Brian Doherty   |   Dan Tolan   |   Charles Sutherland
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Research Feb 2026
... societal polarization and post-truth culture has intensified public distrust in major brands, government and media. CCOs must redefine their reputation management playbooks to quickly sense and respond to reputation-building opportunities and safeguard reputation against the evolving threat landscape. Analysis ...

Analyst(s):   Patryck Allen
Premium Research Feb 2026
... Decentralized, periodic enterprise risk management won’t work for AI’s cross-domain risk interdependencies. To assuage board anxiety and protect value, CFOs must unite experts from operational, legal, and technological domains to integrate continuous risk operations into AI deployment. Insights at a ...

Analyst(s):   Janel Everly
Research Mar 2026
... Access Insights Already a Gartner client? Reputation management is an organizationwide activity that requires trade-offs between interrelated priorities. To effectively protect and build reputation, CCOs must help leaders navigate reputation trade-offs when making business decisions. Insights at a Glance ...

Analyst(s):   Michelyne Chavez   |   Janine Kanters   |   Emily Earl   |   Kelly McHale
Research Feb 2026
... change as digital, regulatory, and economic shifts redefine procurement. Success requires anticipating new forces, including leveraging AI, risk management, and supplier innovation to create value and sustain a competitive advantage. Insights at a Glance Impact Brief Actions How to Execute Success Measures ...

Analyst(s):   Joe Stephens   |   Alexis Boudreau   |   Sarah Small
Premium Research Feb 2026
... business leaders. This research outlines the terms CAEs can use to communicate audit’s utility in reducing uncertainty and increasing confidence in risk management through both audit and advisory work. Insights at a Glance Issue Context Impact Brief More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Tim Berichon
Premium Research Feb 2026
... Portfolio management focused primarily on cost and resources fails to consider maximizing value as conditions change, limiting outcomes. To enhance success, PPM leaders must build a portfolio model and provide continuous value-based insights for more responsive adaptation, optimizing outcomes. Insights ...

Analyst(s):   John Spaeth   |   Lars Mieritz
Premium Research Jan 2026
... CHROs can address bias in AI outputs by upskilling inclusion leaders (who are already experts in bias, fairness and change management) for rapidly emerging responsible AI roles. Upskilling this talent pool speeds preparedness and uses existing strengths to enable responsible AI. Insights at a Glance ...

Analyst(s):   CV Viverito   |   LJ Justice
Premium Research Mar 2026
... As AI shapes business in 2026, human resource business partners must invest development efforts in change management, leader development, and employee engagement. This report helps human resource business partners benchmark their 2026 development plans, review how top activities and competencies are ...

Analyst(s):   Chirag Aggarwal
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