... Sarah Hippold
Gartner
sarah.hippold@gartner.com
Follow Gartner_SC on Twitter It's not too late to join the conference Latest Releases November 4, 2020 Gartner Supply Chain Symposium/Xpo, Americas: Day 2 Highlights We are bringing you news and highlights from the Gartner Supply Chain Symposium/Xpo, ...
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... Stamford, Conn., November 5, 2020 Gartner Says Supply Chain Leaders Must Include Customer Experience Metrics to Measure Supply Chain Success Analysts Discuss the Impact of Customer Experience on Supply Chains at the Virtual Gartner Supply Chain Symposium/Xpo, Americas, November 3-5 While supply chain ...
... powerful emotions. As employees’ work and personal lives continue to blur, it is increasingly difficult to leave emotion out of the workplace. In November 2020, more than one-third of U.S. employees (36%) reported that the U.S. presidential election had led them to argue about politics with co-workers. Forty-four ...
... colleagues. The abrupt shift to a fully remote or hybrid work environment has made building relationships with co-workers more challenging. A September 2020 Gartner survey of more than 3,000 employees revealed that 46% said they were interacting with coworkers less often since shifting to remote work; 53% ...
... By 2024, at least 40% of all remote access usage will be served predominantly by zero trust network access (ZTNA), up from less than 5% at the end of 2020. While most of these organizations will not completely retire all their client-facing VPN services, ZTNA will become the primary replacement technology ...
... extensive qualitative interviews with internal audit leaders of large, global organizations as well as hundreds of additional client interactions throughout 2020 and 2021 about audit planning and methodology in remote and hybrid work settings.
More detailed analysis is available to Gartner clients in the full ...
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The use of meeting solutions surged during the Covid-19 pandemic. In a Gartner survey of 10,080 full-time employees from November through December 2020**, workers said they were spending 41% of their meeting time using audio and video-enabled meeting solutions, up from 19% in 2019. This trend will remain ...
... day-to-day operations of IT.
Gartner estimates that by 2025, 60% of I&O teams will use AI-augmented automation across their organizations, up from 1% in 2020.
I&O Leaders Must Co-Create With the Business
“No matter how good your technologies or solutions are, no matter how talented your staff is, I&O leaders ...
... setting. As a result, Gartner research showed more than 1 in 4 organizations reported investing in new technology to passively monitor their employees in 2020.
To create a high-performing workforce, organizations should foster a culture where employees feel seen, not surveilled. Specifically, to implement ...