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Research Sep 2020
... Enterprise infrastructure hardware includes servers, enterprise network equipment, ECB storage and integrated systems. Each segment has its own unique characteristics. Technology and service providers should leverage growth opportunities by evaluating the rapidly evolving market dynamics and trends. ...

Analyst(s):   Kiyomi Yamada   |   Naveen Mishra   |   Robert Preston   |   Christian Canales   |   Amit Goyal
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Research Dec 2022
... Access Insights Already a Gartner client? The worldwide IT services market is forecast to grow by 5.5% in U.S. dollars in 2023 (8.5% in constant currency). This growth is being driven by enterprises investing in technology to gain competitive advantage during this period of economic uncertainty. Table ...

Analyst(s):   David Ackerman   |   Sandra Notardonato   |   Robert Brown   |   Fabio Di Capua   |   Eric Cheung   |   Chrissy Healey   |   Gaspar Valdivia   |   Rene Buest   |   Grigory Betskov   |   Brandon Medford   |   Cathy Tornbohm   |   Colleen Graham   |   Brendan Williams   |   Misako Sawai   |   Lisa Unden-Farboud   |   Katie Gove   |   Arup Roy   |   Tom Coshow   |   Neha Sethi   |   Ed Anderson   |   Hardeep Singh   |   Srujan Akurathi   |   Christine Tenneson   |   Scott Frederick   |   Sid Nag
Research Jun 2022
... Access Insights Already a Gartner client? The phone market in 2022 is expected to decline by 7.1% and then recover by 4.8% in 2023, taking the market to 1.53 billion units. However, 2023 volumes sold will still be 228 million lower than the 2019 market size. Table of Contents List of Tables Overview Gartn ...

Analyst(s):   Tuong Nguyen   |   Annette Zimmermann   |   Namrata Banerjee   |   Annette Jump   |   Roberta Cozza   |   Mikako Kitagawa   |   Anshul Gupta   |   Rishi Padhi   |   Ranjit Atwal
Research Jun 2022
... Access Insights Already a Gartner client? The worldwide IT services market is forecast to grow by 6.2% in U.S. dollars in 2022 (9.6% in constant currency). Ongoing investment in digital transformation and cloud services will drive a five-year compound annual growth rate of 8.7% (8.6% in constant curre ...

Analyst(s):   Sid Nag   |   Neha Sethi   |   Grigory Betskov   |   Colleen Graham   |   Chrissy Healey   |   Christine Tenneson   |   Misako Sawai   |   Hardeep Singh   |   Ed Anderson   |   Brandon Medford   |   Sandra Notardonato   |   Arup Roy   |   Lisa Unden-Farboud   |   Gaspar Valdivia   |   David Ackerman   |   Rene Buest   |   Brendan Williams   |   Cathy Tornbohm   |   Twiggy Lo
Research Apr 2021
... Access Insights Already a Gartner client? Supply Chain Management software market grew faster than forecast, due to investments by enterprise leaders in new capabilities to enable business continuity despite disruptions. The annual spend increased to $15.85 billion, growing at 5.2% over 2019. Table of ...

Analyst(s):   Balaji Abbabatulla   |   Satyam .
Research April 20 2020
... Australia and New Zealand organizations are ahead in digital maturity but behind in enterprise “fitness” The 2020 CIO Agenda: An Australia and New Zealand Perspective explores how ANZ enterprises can become “fit” by adopting lessons from fit enterprises around the globe. Identify what puts fit enterprises ...
Research Jul 2021
... software capabilities that quickly impact specific outcomes, such as supply chain flexibility, ensured growth despite the economic uncertainties through 2020. SCM market share leaders grew at or above the market growth rate to retain their market share from the previous year. Overview Market Share Data Overall ...

Analyst(s):   Neha Gupta   |   Balaji Abbabatulla   |   Micky Keck   |   Satyam .   |   Amarendra .   |   Christian Titze
Research Jun 2021
... Access Insights Already a Gartner client? The customer service and support software market reached $24.6 billion in 2020. The 12.9% year-over-year market growth is driven by the need to engage with clients during COVID-19, providing seamless multichannel customer experience as well as the need to continue ...

Analyst(s):   Julian Poulter   |   Supradip Baul   |   Yanna Dharmasthira   |   Neha Gupta
Premium Research Mar 2020
... Pool of Talent From BYOD to BYOE Cultural and Ethical Aspects of Human Augmentation Actions Appendix: The Other Top Strategic Technology Trends for 2020 Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   David Cearley   |   Marty Resnick   |   Nick Jones
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