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Research Sep 2020
... consulting and outsourcing firms to identify the metrics they use to manage their businesses. Using public domain information, we compared 2019 and 2020 performance to shed light on the impact of COVID-19 and the ensuing recession. Table of Contents Overview Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Chrissy Healey   |   Neha Sethi   |   Neil Barton   |   Kunal Madaan   |   Hardeep Singh   |   Subhransu Sahoo   |   Sandra Notardonato
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Research Jun 2021
... Gartner client? Global spending in constant currency will grow by 2.3% in 2021 and by 3.9% in 2022, with a compound annual growth rate (CAGR) of 3.6% from 2020 to 2025. This forecast update includes upward revisions for data center switches. Table of Contents List of Tables Overview Gartner Recommended Reading ...

Analyst(s):   Christian Canales   |   Joe Skorupa   |   Naresh Singh
Research Mar 2021
... grow by 3.9% in end-user spending (−0.2% in constant currency) in 2021. Total shipment is expected to reach 89 million in 2021, growing by 3.6% over 2020. Table of Contents List of Tables Overview Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Ivo Tsvyatkov   |   Lai-ling Lam
Research Feb 2021
... Access Insights Already a Gartner client? Small and midsize business IT spending will increase by 4.7% in 2021 in constant dollars after a decline in 2020. The spending will steadily grow with a five-year (2019-2024) CAGR of 3.7%. Overview Forecast Data Summary Forecast Model Summary Influencing Factors ...

Analyst(s):   Stephanie Baghdassarian   |   Mikako Kitagawa   |   Neha Gupta   |   Colleen Graham   |   Vanitha Dsilva   |   Kiyomi Yamada
... Positions by 2020 Gartner Survey Finds That 30 Percent of CDOs Report to the CEO Analysts Advise CIOs on How to Work With CDOs at Gartner Symposium/ITxpo 2016, November 6-10 in Barcelona Gartner, Inc.'s second annual chief data officer (CDO) survey* has found that early adopters of the CDO role and the ...
Research August 14 2020
... Intelligence Report 14 August, 2020 How to Optimize Your Digital Customer Service Presence on Social Media and Email As consumers spend more time shopping online, marketers must provide customer service on platforms such as Twitter, Facebook, Instagram and email. With brand adoption trends and best-in-class ...
Research March 11 2021
... Impressions: How Marketers Have Responded to the Crisis and What’s Next This report gives an overview of some of the biggest digital advertising trends of 2020 across industries and channels, and presents digital marketing leaders with actionable advice on what to do next in 2021 regarding display, video and ...
Research Dec 2020
... Access Insights Already a Gartner client? IT Key Metrics Data (ITKMD) 2020 series analysis provides insight into IT Budget and IT Key Metrics Data comparison groups. This year’s sample is representative of over $11 trillion in total revenue and more than $340 billion in total IT spend collectively from ...

Analyst(s):   Eric Stegman   |   Nick Michelogiannakis   |   Shaivya Kaushal   |   Shreya Futela   |   Jamie Guevara   |   Sneha Sharma
Research Jan 2021
... Access Insights Already a Gartner client? Gartner’s 2020 Building Digital Platforms Survey found that application leaders tasked with building a digital business platform struggled to establish clear goals and build a skilled team. They should use these survey results to jump-start or accelerate their ...

Analyst(s):   Deacon D.K Wan   |   Bill Swanton
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