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Premium Research Dec 2025
... The race for AI agent market dominance will be won by those vendors that address enterprise trust and readiness, not by model supremacy. To win this race, providers must prioritize deep ecosystem interoperability and robust governance that guarantee transparency and compliance. Insights at a Glance ...

Analyst(s):   Arup Roy
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Premium Research Mar 2026
... Gartner First Takes Fresh insights on emerging trends Security service edge is a mature market that consolidates multiple access-related security point offerings into a single cloud-centric, converged platform driven by hybrid work and cloud adoption. Buyers are shifting evaluations to focus more on ...

Analyst(s):   Jonathan Forest   |   John Watts   |   Theo de Feligonde   |   Thomas Lintemuth
Research Jul 2026
... ITSM platforms play a critical role in providing a system of record for I&O leaders to deliver integrated IT services by capturing ITSM events and activities. Use this Magic Quadrant to navigate the evolving ITSM platforms market and its representative vendors. Strategic Planning Assumption Market Definition ...

Analyst(s):   Jen Lichucki   |   Rich Doheny   |   Ankita Hundal
Premium Research Sep 2026
... Omnichannel customer behavior and AI-driven engagement are reshaping how organizations connect with customers. Use this guide to align marketing to business value, prioritize initiatives, set realistic cross-channel goals, and build the roadmap needed to accelerate results in a rapidly evolving environment ...

Analyst(s):   Suzanne Schwartz
Research Aug 2026
... Access Insights Already a Gartner client? Buying PAM tools without a strategy invites data breaches, ransomware lockouts and compromised systems. Cybersecurity leaders must define their specific requirements, maturity curve, and resource needs prior to selecting a PAM vendor. Insights at a Glance Impact ...

Analyst(s):   Scott Brinker   |   Michael Kelley
Premium Research Oct 2026
... AI adoption expanded before many data management foundations fully matured. As AI becomes embedded across business and technical workflows, this Planning Guide helps technical professionals prioritize the capabilities required to deliver trusted data, business context, consumable architectures and scalable ...

Analyst(s):   Andy Lee   |   Lydia Ferguson   |   Prasad Pore   |   Jason Medd   |   Prudhvi Bade   |   Sagnik Das   |   Adrianna Rockford   |   Lyn Robison   |   Ramke Ramakrishnan   |   Joe Maguire
Research Oct 2026
... use this Market Overview to understand how AI agents for B2B sales are delivered, identify potential overlap in the sales technology stack and compare the embedded and prebuilt agent models shaping revenue, productivity, cost and risk outcomes. Insights at a Glance Market Outlook Current Market Landscape ...

Analyst(s):   Veronica Steiner   |   Adnan Zijadic
Research Oct 2025
... Ideagen LogicGate LogicManager MetricStream Mitratech Onspring Origami Risk Resolver, a Kroll Business Riskonnect SAI360 ServiceNow Workiva Artificial Intelligence Business-Friendly User Experience Data Visualization and Reporting Ease of Implementation Enterprise-Level Risk Aggregation Frameworks and ...

Analyst(s):   Devanshu Mehrotra   |   Jie Zhang   |   Joel Backaler   |   Lexi VerVelde
Premium Research Nov 2026
... This research helps cybersecurity leaders understand the differences and overlaps of the IGA and AM market capabilities for workforce users and their gaps in addressing governance and access management for AI agents. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Nathan Harris   |   Gautham Mudra
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