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... He transformed and integrated mass market services marketing (B2C), enterprise mobility solutions (B2B), technology product developments (R&D and innovation), with P&L responsibilities. Enterprise Applications and Software Engineering Artificial Intelligence (AI) impact to leadership and organization ...
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Premium Research Apr 2026
... cloud ERP for service-centric enterprises to offer scalability, flexibility and real-time data access essential for dynamic service operations and the ability to quickly adapt and scale as they grow. Vendors differentiate by industry specialization, advanced technologies and underlying platform. Gartner ...

Analyst(s):   Johan Jartelius   |   Robert Anderson   |   Tomas Kienast
... rooms (DSRs) market including a market guide. She covers user adoption of CRM and other sales tech. AI is an intricate part of all of these markets. Ms. Hilbert has more than 21 years of experience in the IT industry. Prior to joining Gartner, she served as the WW Director of Sales Enablement for sales and ...
Premium Research Apr 2026
... ERP for product-centric enterprises to standardize and govern core manufacturing and supply chain processes while enabling controlled modernization at the edge. Vendors differentiate through industry depth, safe extensibility and platform maturity that supports connected operations and emerging AI without ...

Analyst(s):   Greg Leiter   |   Tomas Kienast
Research Aug 2026
... application platforms remove infrastructure management complexity and enable product teams to deliver cloud-native applications and AI agents. This research helps software engineering leaders evaluate cloud-native application platform vendors and find the best fit for their organization. Market Definition ...

Analyst(s):   Mukul Saha   |   Richard Watson   |   Alex Coqueiro   |   Prasanna Lakshmi Narasimha
Research Apr 2026
... programs but often do not define decision authority or accountability for cross-program issues, slowing decisions and eroding value. This note guides program and portfolio management (PPM) leaders on designing and executing governance for complex transformations. Insights at a Glance Impact Actions How to ...

Analyst(s):   Shivica Mathur   |   Aditi Pant   |   Peter Clegg
Research Jul 2026
... Access Insights Already a Gartner client? The AI services market is shifting from GenAI experimentation toward supporting scaled AI adoption through operationalization, governance, and enterprise outcomes. SPVM leaders should use this Hype Cycle to identify outsourced services that warrant experimentation ...

Analyst(s):   Sundar Viswanathan
Premium Research Oct 2025
... skills gaps, AI adoption, and efficiency demands. This Market Guide offers key insights on HR BPO, enabling CHROs to use outsourcing for greater strategic agility and operational excellence. Overview Strategic Planning Assumption Market Definition Market Description Market Direction Market Analysis Representative ...

Analyst(s):   Nicole Paripurana
Premium Research Jun 2025
... regarding the governance of artificial intelligence (AI) technologies. It outlines members’ AI governance framework management, enterprise governance boards for data and AI, and the alignment of stakeholders across traditional AI or machine learning (ML), generative AI (GenAI), and agentic AI. Overview ...

Analyst(s):   Consult the Board Research Team
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